Brean Leisure Park

​"Disappointed with the ID policy here. My friend was refused service because he had a valid Latvian ID rather than a British one. While I understand staff need to be careful with legal requirements, it felt incredibly unwelcoming to be turned away simply because of a European identity card. ​If the venue only accepts passports or UK driving licenses, this should be clearly stated on your website or at the door so international visitors don't feel singled out or embarrassed. Better staff training on recognizing valid European IDs would make this place a lot more inclusive.

· via Google

Had a brilliant day. Had the top up card for my children as worked out for us as we were only there a few hours. Had a walk round the market which was okay. Paid £7 for a hat and then saw it cheaper £5 on a stall round the corner. Didn't have to queue long for the rides. Go karts were a favourite for my oldest son. Park was very busy and just needed a little tidy up throughout the day. Toilets were very clean. Amusements were good. Staff friendly and helpful.

· via Google

Tried to go in and on slides: paid 48£ and could only access 25 m pool and 'Splash Zone' (rubbish, small) despite website advertising 2 slides available. Staff were fine, but offered no refunds unless we left immediately - despite the fact that we had already entered the pool, had 2 very upset children who were expecting to go on the slides. Overpriced, terrible and disappointing experience!

· via Google

Not cheap, not cheerful. Price is height dependent so you will pay adult prices if you are lucky enough to have a tall seven year old. Nowhere on the website does it state that rides are not in use or being fixed etc so you find out when you arrive. We actually got informed of the ride closures by the second member of staff to serve us. The first had trouble issuing our wristbands. But what can you do once you have travelled miles and miles to go out for the day.. say, "actually, due to these 12 rides not running, I'll turn around and go all the way home with these two girls who I've Brought out for their birthday treat" .... ??? Further to this, the price of food was ridiculous for what you got. £4 for a small tray of chips that looked burnt. Costa on sight didn't accept costa points, toilets were locked and when i asked for the key the staff didn't have one. I was told to use the main facilities. They didn't even use the coffee machine, they used a vending machine to make the coffees and other drinks. Yet there was a massive line to be served. Worst costa i have ever encountered. Overall the site was clean and tidy. The rides that were open looked safe and well attended. But the only other thing i will add is when the staff went on breaks they shut the ride down instead of getting cover. Which was a tad annoying for those who had already spent an age in line to get in. Something i noticed across the whole of the day. The toilets were "ok". I've seen worse! But something to note was there was the option of a shower. Something I've not seen before in public toilets. I believe you can bring your own food and drink into the park - not alcohol (for obvious reasons!) so i suppose the cost of food within the park can be your own personal choice. But kids will be kids (even the grown up ones!) and demand their seaside treats that will cause you to have to dig deep! We visited on a sunday and there was a market on alongside the park. We took a stroll through here to kill some time as the kids had been on all the open rides that they could in less than an hour so most of the day was spent going in circles. I don't think I'll be returning again. Not for the price. £5 just to get inside and best part of £30 for a child to ride as she was over their height limits for a "child" (x2 as we took a friend) seems a bit steep. I feel I've BREAN a bit ripped off!

· via Google