Pots of Art Ceramic Studio

Pots of Art is such a fantastic pottery place with great prices and a lovely atmosphere. Most people prefer to go with friends or family, but I find it very therapeutic to go by myself and quietly paint - gifts for people have never been easier (or more meaningful)! The staff are incredibly kind and helpful. When I have needed my pottery fired sooner, staff have prioritised my piece so that it’s ready in time with no additional charge. They have also allowed me to stay longer so I can finish my painting. I truly can’t stress enough how fabulous the team is, always going above and beyond for their customers. I highly recommend Pots of Art for all occasions. Whether it’s a birthday party, catch-up with friends or a treat for yourself, Pots of Art have got you covered. My only regret is not finding it sooner!!

· via Google

Been here a couple of times with friends and I've always had a positive experience. We've walked in without booking beforehand and the staff have always been so accommodating even when they've been packed to the brim with customers. We've even been encouraged by staff to run across the road to grab a hot drink from nearby cafés as they don't do food or drinks at the location which has been an issue at other places I've been to. Collection process has also been hassle free and they hold your items for a good amount of time. Would definitely recommend.

· via Google

I visited on 29th August this year. I have visited Pots of Art in Hitchin twice before and had a perfect experience. This time I booked St. Albans as it fitted with other plans. It was busy when my party of 4 arrived on time. A staff member was trying to clear a table of people who had overrun, to seat some people who were choosing their pieces to paint. She pointed to an empty table which was ours, but had only 2 chairs, and said she would get us some chairs shortly. We stood for 10 minutes whilst she cleared the other table, seated the customers and explained how things worked. Then she disappeared. We continued to wait, helping ourself to chairs. There was another staff member sitting at the desk, dealing with customers picking up who made no attempt to interact with us. 15 minutes after our start time we chose our pieces and started painting, and i explained to the people in our party that had never been before, how things worked. I thought someone will surely speak to us when things quieten down. ...NO. After we had been painting 10 minutes, the first staff member approached with her note pad and wrote down what we were painting on the invoice, but still did not speak. I would have forgiven her at that point as it had been busy, but she chose not to acknowledge us still. 5 minutes before our end time the lady from the desk came over and explained that our time was nearly up. I explained that we were late starting and that it was not our fault. She answered that it couldn't be helped as the table was booked. It was at this point that I let it be known that this was the first time that anyone had bothered to speak to us, and that I was not happy. I got one word of sorry which I didn't feel was adequate or heartfelt. She said she would try to jig tables around so we could stay longer, but we had nearly finished anyway, and I felt that the lack of communication/welcome/acknowledgment was the bigger problem. I will not go back here, I will stick to Hitchin where I feel welcome.

· via Google

Amazing place to come as adults or with your children! George helped us create a baby foot/hand imprint plate for our daughter and he was brilliant! So sweet with her and soo helpful. All the staff were lovely and the shop is so warm and relaxing I could have spent all day there. Be sure to check out the amazing historic wall too! Thank you very much for a brilliant day and for helping us create a special memory with our daughter

· via Google