Britannia Ashley Hotel

I really enjoyed staying here. The staff were extremely friendly and helpful and created a quiet pleasent atmosphere. My room was entirely fit for purpose and they provided tea and coffee making facilities, towels, soap, shower gel and shampoo. My bedding was clean and my room smelt fresh. I was on the non-smoking floor. Can't speak for the smoking floor and I know a lot of people on here have complained about that smelling bad - but what did they expect?! Lights, TV, shower and hairdryer all worked fine. I honestly don't understand why this place has so many bad reviews. I would definitely stay again.

8 years ago · via Google

Not that great, to be fair but then again wasn't the most expensive. The airport shuttle advertised didn't exist. The Stairs agent been hoovered in a while The only reason I booked. The cups in the room hadn't been washed properly. There was a plastic cup on the edge of the bath that looked like it had old shower gel in it. No spare toilet roll. Mould in the shower curtain. And I definitely wouldn't walk in the carpet in bare feet due to all the bad stains on it. On the plus side the bed was comfortable and clean.

7 years ago · via Google

The hotel was one of the worst I've ever visited. We arrived in September 2018. It was immediately obvious the hotel had seen better times. First impression was that the hotel was possibly used generally as a hostel for the homeless, or was unloved and seriously underfinanced by the Britannia Hotel Chain There are steps up to the lift, which appeared to be in poor order and the corridor to our first room had dirty carpets, doors covered in crayon and boot marks and a fire extinguisher had been ripped from the wall. The room itself was shabby and had a large window which was open, with no catches to close it. Our second room was very small with sealed windows. The furniture was scratched and missing handles. I felt for the manager, who approved our refund. Which it appeared, from a comment by the receptionist, to be a regular occurrence. Unfortunately, I would not recommend this hotel to anyone

7 years ago · via Google

Receptionist was rather rude on arrival & seemed quite put out at having to check us all in. When asked when the bar opened, we were greeted with 'whenever I feel like opening it' seemed to be a hotel where the 1st floor residents consisted of people who had been evicted from their own dwellings. Smell of marijuana knocked you for six, as you walked through the corridors........not a pleasant experience

7 years ago · via Google