Brean Play

Ria Kelson ★★★★★

My 1 year old daughter absolutely loves this place although I am extremely disappointed. No one keeps an eye on the under 4s area, there were kids around the ages of 8 running around and knocked my daughter over. Not only did this happen but they took over all the play equipment meaning she couldn't play freely. I did mention it to the staff and they did come over and have a look. We ended up leaving due to nothing being done about it. It shouldn't take us leaving for them to then go and get the kids to leave the area.

3 months ago · via Google

Kate Williams ★★★★★

Went today with 2 kids and had a great time! The 3 year old absolutely loved the larger soft play, I went round it with him and it’s really well done, doesn’t feel claustrophobic and is really easy to navigate but also exciting for them. The ‘under 4s’ section was ok for my 11m old, he just wanted to crawl around through the tunnel but it’s not well ‘policed’ by staff or parents, with lots of older kids in there. The food was good, we had jacket potato and cheesy fries. Both tasted a little bit of ‘freezer burn’ but absolutely tolerable for the setting. It was the last day before school holidays; we went around 1pm, and it wasn’t busy at all, I would say about 10 families max. But they were well understaffed with one main staff member having to duck between the front desk and the cafe, as well as clean etc. No wonder they can’t monitor the soft play at all. I felt quite sorry for them and things I ordered from the cafe were forgotten so had to follow up. Would definitely return but I wouldn’t want to be there at peak time, it must be manic as the tables are very crammed together, not a lot of room for buggies!

a year ago · via Google

Richard Atkinson ★★★★★

Play area is great but.... We were sitting on one of the tables for 1.5 hrs, before a staff member put a reserved sticker on our table with a time range already past, presumably for a party?. 2 minutes later a disgruntled "supervisor" came out and told us we had to move. We paid to be here... And had been there with no issues for most of the 2 hr slot? Maybe take the time to the explain better next time? Some training needed perhaps. Also as a result when our son came out of the play area ( whilst having 30 minutes remaining on our time slot) he was confused as we weren't where we expected and burst into tears. So in summary 10/10 facilities, -5/10 staff.

9 months ago · via Google

Marc Terry ★★★★★

Huge soft play, pictures don’t size of justice. Upstairs seating gallery too. Catering on-site includes Starbucks coffee. 2 adults and one small child £6.85 and same again for a large tea, latte and orange juice box. Loyalty card scheme gets a free child entry after sixth visit

8 years ago · via Google