Premier Inn Derby East

The perfect place to stay for Download Festival weekend. From the moment I checked in, the staff made me feel very welcome. The room was clean, comfortable, and exactly what I needed for the weekend. Breakfast was excellent, with plenty of choice even for vegetarians. A special mention to Simon at breakfast, who was incredibly friendly and helpful. I’d also like to thank the chef for preparing the vegan breakfast options on request. When I chatted with him, he was very friendly and welcoming. Overall, a brilliant stay with great service throughout. I would happily stay here again and highly recommend it.

2 months ago · via Google

Lady on reception was so friendly and welcoming. Rooms were clean and despite how hot the temperatures have been at 31 degrees the rooms were cool and very comfortable temperature with a fantastic 360fan. Bar staff were so friendly to my son gave his a big glass of ice. Good location, great for morning coffee before a day at Alton Towers.

2 weeks ago · via Google

What a disappointment, normally I stay at the travelodge, which is excellent, unfortunately they were fully booked so I booked the Premier inn, opted for the meal deal and expected the stay to be at least as good. The parking with a big van was interesting , check in was simple and the room was ok. The water supply to the bathroom sink was poor, the electric points were badly positioned with none anywhere near the bed. All this was acceptable however the meal was a joke, virtually everything comes with chips but they had run out so offered rice as an alternative, burger with rice? Fish and rice? Mixed grill with rice?? What a bad option? Working all day and paying upfront for the meal to be offered rice instead of chips wasn't good. I opted for the mixed grill but as I don't eat rice it wasn't a really good meal. After eating the main, the plate was taken and I was told my dessert would follow. 45min later I asked when my dessert would arrive as it was now getting late, it arrived 10 mins later with no sign of an apology for the delay. Breakfast service was much better as it was self service but some ingredients were not available. Don't think I will be back

a month ago · via Google

I’m a regular guest here and I wanted to say that the recent upgrades have been well received. Particularly impressed with the new fans in the rooms; they make a big difference. Thanks as always to Darren and the team for consistently making our stays comfortable. Cheers Chris Barron

2 months ago · via Google