Trecco Bay Holiday Park - Parkdean Holidays

The Nickelodeon Weekender was fantastic! We visited with my sister’s family and had an absolutely wonderful time. We pre-booked activities and swimming sessions each day, which made everything run smoothly. The location is ideal, with beautiful beaches just a short walk away. One nearby beach had a ramp, making it easier to access with a pushchair. The entertainment was outstanding. The performers brought so much energy and talent that the shows were genuinely enjoyable for both adults and children alike. We loved Truly Lionel and the Nashville Country performances, and the children loved Ultimate Taylor! The staff throughout the site were excellent, always keeping the tables clean and tidy, and the security team were friendly, approachable, and incredibly helpful. A special mention goes to Ronnie on the Showdome doors—you’re a star! We’ll certainly be returning.

· via Google

We stayed in a 3 bed caravan through park dean. Park is lovely and clean, spacious. Lots of activities to do. Staff are really friendly and really good with children. The swimming pool is clean and not deep which is great for younger kids. Also decent arcade. I would visit this park again.

· via Google

We had gold caravan with 6 people and 2 dogs could of done with more room. Had a problem with ants first night but the staff sorted this the next day. Location is brilliant with beautiful beaches and dog friendly beaches which they loved. All the staff was excellent and helpful and the entertainment there is very good

· via Google

We at your park Dean resort Trecco Bay in a Gold Standard eight-berth caravan. We chose this grade under the impression that "Gold" represented your highest standard of quality and cleanliness, which proved to be highly misleading.Upon arrival, the caravan was in an dirty condition. Dog hair in the microwave, freezer, clumps of hair on the floor and poor repair work, When we raised this with reception, who said they would send a cleaning team around, after 10:30 on the Tuesday morning, a single person turned up at 17:30 when were were all in and eating out tea, someone called again the next day with a spray bottle and a cloth, we told them not to bother!!! we were also informed that the "Gold" rating only refers to square footage, not quality. Marketing a caravan as "Gold" under these circumstances is entirely deceptive to customers who expect a premium experience. Also were our caravan was situated, there was no outside seating Area as the front door of the caravan had a grass verge leading straight onto the road, as you can appreciate with a 2 and 3 year old, this was very unnerving, Also regarding the pictures on the web site were described to us as for illustration only, may i suggest a slightly more honest interpretation of this on your web site, I can attach a couple of photographs documenting the poor cleanliness for your review. Furthermore, our dining experience at The Boathouse was completely unacceptable. After waiting 40 minutes for our first meal, the food served to my family arrived cold. While we received a refund for the food, we were left with two very hungry children and could not risk waiting another 40 minutes for a replacement.Finally, the children’s entertainment was incredibly disappointing and lacked any proactive engagement or fun. My 3 year old granddaughter described it as boring. We felt that the time the supposed kids entertaiment was at tea time, meaning the kids would either miss out on their tea, and eat to late in the evening ! On the night of the kids' disco this lasted for only half an hour, again with no interaction, or atmosphere,The primary focus of the evening seemed to be the 7:30 PM bingo rather than the children. While the entertainment crew themselves were good, children were unable to use the dance floor during the showcase performance, preventing them from dancing at all. In short, your resort I feel failed to deliver what was advertised. And was quite happy for families to keep reaching into their pockets if the kids needed anything extra, and you all know how pester power work, as it's managed to a tea at this resort, We found our selves going off site to entertain the kids, which they enjoyed immensely,, needless to say we will not be booking again

· via Google