Fun Shack Seaham

Purchased a ticket online for my 3 year old to go there on a Sunday. Charge in total was £12 (thinking it would be better to prebook to avoid potentially a busy day). Upon arrival I was informed I hadn't paid for myself. I enquired why I must pay for myself? I'm not playing, I'm merely there to supervise. Their website seemed poor at stipulating this rule. Therefore, I paid an extra 2 pounds for myself, and another 2 pounds for my 13 year old daughter. Initially they tried to charge £13.50 for my daughter, until I made it very clear she wasn't there to play. I concluded that their rules are poor especially when booking through the website. When you prebook all this information should be made clear. The Car park is small, and tight. However there are extra spaces located around the back. Once inside the play area itself is impressive with plenty of fun to be had for a 3 year old. The trampolines were announced as "open" at 10.50am. I can only assume the first 20 mins of our visit meant that they weren't open, therefore did we pay the same price for those to be closed? I don't know. The staff on the reception aren't interested in explaining anything to you upon entry. Which is fine. I'm familiar with play areas, but I'm not so familiar with having to pay for myself to enter. I sampled a coffee from the cafe. Picture attached. Cup half full but charged full price. Not impressive service. Positives - 90 mins play for the little one. Not too busy for a Sunday morning. Nice and clean. Babies area. Older kids areas. The best part about this place will be leaving and never returning. Side note. Take extra pound coins for the many machines scattered around the venue as the children will no doubt like to ride these. If you're a card only type of person (like me) this can be a bit of a pain, and puts unnecessary pressure on parents who pay over the odds (in my opinion) for just 90 mins play. The food is massively overpriced for what you get. The sandwiches don't come with chips you have to buy them extra.

· via Google

The kids enjoy it which is nice, but at 27 pound for a 3 and 4 year old plus one adult its a steep price tag, especially when you consider that not all the areas are open for use, no foam balls in the ball laughing area, 1 floaty football on the pitch which isnt heavy enough to trigger the game target. The service standard was also poor, staff too busy having a conversation to engage with customers at the entrance as well as the food/drinks counter.

· via Google

Good soft play for my active 3yr old to climb, slide and generally burn off some energy. I think it is comparable in cost to other soft play venues. It was fairly quiet going between 10 and 11am. There is a little wait for a coffee as I was told they didn't start serving until 10.30 when it opens at 10am so there was a few people waiting.

· via Google

Both the boys had fun but it is a little on the pricey side of things. Especially if you’re also planning on eating in there on top of the admission fees. There are several other play areas in the North East that are far cheaper, although they may not be as big as this one.

· via Google