Megaplay

Absolutely awful experience. One of the worst indoor play areas we’ve ever been to. The manager or whatever she is, was just incredibly rude and aggressive. We were rushed out (still 10 mins left to closing time) even though we had a disabled person with us that was struggling to get up which was quite clear — zero patience or understanding. Kids take time to put their coats and shoes on, it’s common sense, but apparently not here lol. Instead of basic courtesy, she came charging towards us after staring us down from the counter across the place for about 10 minutes like we’d done something wrong. The place was freezing, which is ridiculous for a children’s play centre. On top of that, the kitchen was closed TWO HOURS early, despite every “session” being 2 hours long. What’s the point of advertising food if you shut it halfway through people’s slots? To top it all off, they confiscated our water that we brought with us — again, no kindness, no explanation, just rude behaviour. This place has no regard for families, kids, or disabled visitors. Save your money and your sanity and go literally anywhere else. Would not recommend to anyone.

· via Google

I haven’t been here very often. So my review is based on my experience today. The staff members were really nice and welcoming. They told us it’s cold in here, which is understandable but you’d expect it to warm up. I am really disappointed. The place got colder and to think this is supposed to be for babies & children. I understand it’s a warehouse but the lack of heating is horrific. If you want your child to get ill af, bring them here so they can get a chest infection & snotty nose. Avoid at all costs!!!!!!

· via Google

First time coming today, and my little one had an absolute blast. She loved it from start to finish!! 💖💖.. since we left, all she goes on about is the “big slide” she can’t wait to come back. The women at the counter was really lovely, we had a few little chats and laughs, she really engaged with myself, made me feel better having someone to talk to as there was just myself and my daughter there. I hope the place knows how lucky they are to have her❤️

· via Google

Absolute joke of a place, was freezing, staff were rude and the kitchen was closed 2 hours before closing which makes absolutely no sense. The place was closing and the manager who has no manners whatsoever rushed us out at 5:50 and then shouted at us because my disabled sister was struggling. She also made another family wait outside the place for their taxi which is so inconsiderate as it was raining, why are you making children and a mother wait outside in the rain? At least have the consideration of letting them wait in the waiting area. On top of all that for how small the place is their prices are ridiculous.

· via Google