Premier Inn Bristol City Centre King Street

⭐️⭐️⭐️⭐️⭐️ A fantastic stay at Premier Inn King Street, Bristol I had a really enjoyable stay at the Premier Inn on King Street. The location is absolutely superb — right in the heart of Bristol, with everything I needed just a short walk away. Despite being in such a lively area, the hotel still felt calm and welcoming. What really stood out, though, was the excellent and attentive staff. Both the front desk team and the housekeeping staff were consistently friendly, helpful, and genuinely keen to make sure everything was right. Nothing was ever too much trouble for them, and every request was handled with a smile. They are a real credit to the hotel. My room (216) was clean, comfortable, and spacious, and overall a great place to relax. I did have a couple of small issues — the Premier Inn extras like bottled water and coffee pods were often missing, so I had to ask for them each day. However, every time I asked, the staff sorted it immediately and couldn’t have been more accommodating. The only real downside was that the shower in room 216 leaked, which meant the bathroom floor ended up flooded daily. Again, the team did everything they could to help, but it’s something that probably needs a maintenance check. Even with those minor issues, the combination of the brilliant staff, great room, and unbeatable location made this a really positive stay. I’d happily return — and the team deserve full praise for how well they look after guests.

a month ago · via Google

Ideally situated next to the water and near places to eat an drink. Room comfortable and clean. Staff very helpful and friendly. Good breakfast right next door. Downside BUT not hotel fault is the road system in Bristol. Took a long time to be able to get to the hotel.

2 months ago · via Google

Overall, the stay was positive. The hotel is well-located within Bristol, and the rooms offer good value for money—clean, comfortable, and well-suited for a short stay. However, this was significantly let down by the experience with the night reception staff and security, whose behaviour was unnecessarily rude and unprofessional. An issue arose late in the evening when a couple of friends briefly came to assist us in bringing birthday presents down from the room. They were not intending to stay overnight, but staff refused access due to a policy restricting the number of people in a room after around 10–11pm. While the policy itself is understandable, the way it was enforced was not. Staff were abrupt, dismissive, and spoke in a condescending manner, showing no willingness to listen or apply any common sense to the situation. What should have been a straightforward, short interaction turned into an unnecessarily tense and frustrating experience. To add to the frustration, had our friends arrived earlier in the evening—before around 9pm—this would not have been an issue at all. Yet just an hour or two later, the stance shifted to a firm and inflexible refusal, with no room for discretion or understanding. The rigid enforcement, combined with the attitude of the staff, left a particularly negative impression. With a more professional, respectful, and accommodating approach from the overnight team, this could have been an excellent stay.

4 months ago · via Google

The only two downsides really are just noise and the air con. There’s a few pubs nearby that definitely create a lot of noise until late, and if you’re looking to sleep past 8/8:30 it’ll be difficult as I was woken up by sounds of people walking and crashing around on the floor above. And our air conditioning may as well have not been on, I don’t know if ours was just broken but it was really quite bad. That being said, I can’t fault the service and the staff were very helpful and polite. Not having a moan just wanted to be honest 😅

a month ago · via Google