Carnoustie Golf Hotel

Stayed at the hotel with my brothers and sisters for my twin brothers 60th birthday celebrations. What an amazing time we had! Staff were so nice and friendly and special shout-out to the duty manage Craig who made out stay really special. Loved that he had a sausage dog when we had Sid the Sausage dog as a birthday cake 😂😂 A big thank you to Gurpreet too who served us all day and night and had good banter. All staff at the hotel to be fair were great. Hotel is really lovely the restaurant and bar area and outdoor sitting area very good. There were 8 of us and the food was so good so compliments to the chef too. We will definitely be back!

a month ago · via Google

We visited this hotel probably 10 years ago and since then it has had a major renovation and a new building to cater for the golf side of things. What I am happy to say that despite being updated and refurbished it has lost none of its charm, friendliness and warm welcome. We were made to feel as though we were the only guests (although we were not) and catering for my elderly FIL needs was no problem at all. The meals were delicious and beautifully served. Just hope it is not 10 years before we visit again!

2 months ago · via Google

The service in the bar area has now become so bad that there is no point in visiting. Our latest 3 experiences were 1) stopped by for a drink after having a meal at the rookery. Tried to order at the bar but when I asked to take a seat and someone would come and serve us. Waited 30 minutes. Nobody came. Walked out. 2) visited with friends for a coffee. The coffee took 40 minutes to arrive and required multiple visits to the bar to chase it up. 3) visited early afternoon for a snack. It took 50 minutes to order and receive two soups, despite there being a large number of staff on and very few customers. Just not worth the effort

4 weeks ago · via Google

I arrived yesterday for an overnight stay. Unfortunately I suffered an accident in the car park where I trapped part of my hand in the car door. It was awful and I was in shock and luckily my boyfriend administered first aid. We went to the hotel and met Lisa who couldn’t have been kinder to me if she tried. She immediately saw I was upset and got another staff member to get me an ice pack and a glass of water and she came over to reassure me as well as provided details of the local minor injury units. Sadly due to my injury I spent most of the Saturday at minor injuries and I had to check out very early in order to go to hospital. I wasn’t able to use any of the facilities that I was so looking forward to as the break was supposed to be a well earned celebration. But I couldn’t not acknowledge Lisa on reception and for what she did for me. In the room, just a super minor point that we couldn’t get the USB chargers to work. I was very grateful for the second shower head so I could keep my dressings dry, the hairdryer was pretty good for hotel issued and the room was clean and the view was stunning.

2 months ago · via Google