The Quay Hotel & Spa

AMAZING!! ⭐️⭐️⭐️⭐️⭐️ This is our no.1 hotel for any celebration/trip & this time was our wedding anniversary. As always it was a wonderful stay & we had a fabulous room with garden area overlooking the estuary & castle. 👌🏼 On checking-in we found petals on the bed 😁 & a lovely card to congratulate us & also to celebrate me passing my exams! A lovely touch. 🥰 I can't praise this hotel enough. The facilities are second to none & the rooms have that wow factor. The spa is the best I've been to from Anglesey to Llandudno, it is spotless & well maintained. The 2 restaurants don't disappoint either. Well presented & delicious with a fabulous maitre de who was really helpful & happy to chat. Breakfast is plentiful with many continental & hot breakfast options available. Another wonderful stay that I'm already planning our return.😁 You're perfect as you are, please never change! 😃⭐️❤️

a month ago · via Google

⭐⭐⭐⭐☆ (4/5) Stunning Views, Surprising Shortcomings The views are the headline act here, and rightly so. The setting and location are spectacular, the included spa access is a real bonus, and our room was modern, spacious and comfortable. The staff throughout the hotel were friendly, efficient and genuinely helpful. The biggest disappointment was the Ebb & Flow restaurant. While the food was beautifully presented and tasted very good, the portions were so small they bordered on comical. The "lamb fritter" left us wondering where the lamb had gone, and half a carrot later, we walked away genuinely hungry. The restaurant staff dealt with our comments professionally and with understanding, so the issue certainly wasn't the service. It felt more like a case of a chef's ego getting in the way of common sense, with presentation taking priority over providing a satisfying meal. Fine dining should leave you impressed, not looking for a takeaway on the way home. Overall, we'd happily return to the hotel for its stunning location, excellent facilities and welcoming staff—but we'd think twice before booking dinner at Ebb & Flow.

3 weeks ago · via Google

Clean, comfortable, friendly, and well situated between Conwy and Llandudno. Lovely views over the eater and only a short walk to bus stop or train station, so the car can be kept behind. A tad on the pricey side, but it's worth it. The spa can be accessed in the evening with swimming pool, steam room, sauna, infra red sauna, and himalayan salt room available at no extra cost from 17:00 until 21:00. Would I go back - absolutely YES.

a month ago · via Google

I booked the spa day (morning ritual) for my girlfriend’s birthday. 9am-1pm including lunch… was absolutely brilliant, the service, the spa, and all the facilities. My girlfriend loved the facial, and I had a massage which was lovely. The price was great for what you get included, food was 10/10! Will be coming back defo!. My girlfriend has been to many spa days and that was her favourite one out the lot. Thank you!🙏

a week ago · via Google