OYO The Strand Hotel

We stayed at the strand hotel for 2 nights and the room was fantastic,clean,and airy. The staff were fantastic Ahmed on front desk was amazing and so helpful as was the head of housekeeping sorry didn't get name. We will definitely be staying here again very soon. Ahmed you are a star.great value for money

3 weeks ago · via Google

We stayed at this hotel from 21/06/2025 to 24/06/2025, and unfortunately our experience was very disappointing. The first major issue was that the lift was out of service throughout our entire stay. Our room was located on the 4th floor, and having to climb several flights of stairs multiple times a day after long days of walking was extremely difficult. This was particularly challenging as I am pregnant. The most disappointing aspect of our stay was the housekeeping service. During our three-day stay, our room was not serviced at all. The bedsheets were never changed, and rubbish was not removed from the room even once On the day of our arrival, the main light in our room was not working. Initially, we were told to use the bedside lamps because no maintenance staff were available that day. We were not satisfied with this solution, and after raising our concerns, we were eventually moved to another room. We also experienced repeated problems with the room key cards. On several occasions, the cards failed to work, meaning we had to return to reception to have them reactivated. This was especially inconvenient given the lift was not working. On our last day, one of the reception staff advised us to call him directly if the card failed again. When it did, he came to our room and unlocked the door for us. Another issue was with the shower, which was only dispensing hot water. Considering the very hot weather during our stay and the government-issued red weather alert, this was extremely uncomfortable. Fortunately, my husband has plumbing experience and managed to fix the issue himself. He informed reception afterwards, but no apology or acknowledgement was offered. Overall, our stay was far below expectations. We have travelled to many countries and stayed in numerous hotels, but this is the first time we have encountered so many issues during a single stay. Unfortunately, we cannot recommend this hotel based on our experience.

a month ago · via Google

Great value for money. Clean tidy contemporary rooms (I had a double sea view). Hotel is basic but sound. Stayed for more than a week. Friendly helpful staff, quality housekeeping daily, good location right on the beach and 10 mins walk to pier, 15 mins to town high street. Quite busy seafront road but I couldn't hear a thing when in the room. No aircon is the only negative, so it does get hot during the day. But night was cool enough.

4 months ago · via Google

Came in from LA to The Strand and the first person I met here was Ali. He was professional super helpful and just very positive. Made me feel like I was home. And the rest of the staff have been great. Nice cozy rooms. Location is absolutely perfect. Would highly recommend, and make sure you say you read the review from Morgan when you meet Ali.👍🏻👍🏻😃

2 months ago · via Google