A 613-room Premier Inn on Shepiston Lane in Hayes, near Heathrow, offering straightforward en-suite rooms with drinks on tap and a lift to every floor.
Photos
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About Premier Inn Heathrow Airport M4 J4
Walk into a room at Premier Inn Heathrow Airport M4 J4 and you get the standard, reliable setup: an en-suite bathroom, drinks available in the room, and family rooms for those travelling with children. With 613 rooms spread across the building and served by a lift, it's a large property, and while most rooms are kept clean and comfortable, a few guests have found theirs less well looked after, so it's worth flagging anything amiss at reception.
Downstairs there's a restaurant and bar, with breakfast served each morning and meal deals that offer decent value alongside generally good cooking. Staff are consistently described as friendly and helpful, making check-in and any queries during the stay straightforward. The hotel also has accessible rooms, 24 hour reception, and an electric vehicle charge point, with on-site parking available for a fee on a first-come, first-served basis via barrier access.
The location on Shepiston Lane in Hayes puts guests close to Heathrow Airport and its transport links, useful for early flights or overnight stopovers. Nearby options include pubs, restaurants and eateries for evenings out, plus golf, fishing, horse riding and entertainment for those with time to explore beyond the airport run.
What guests say
This is a review of the breakfast I had, rather than my stay which was very good, as per usual in my experience. Breakfasts can vary between Premier Inns, some are the buffet style and some cooked to order as in this case. The quality of the produce used is generally well above average, and today I particularly enjoyed my cooked breakfast of sausages, bacon, black pudding, tomatoes, mushrooms and poached eggs. The bacon was very tasty, certainly better than previous visits, and everything was cooked perfectly especially the poached eggs and tomatoes. I like to remove the skins off the tomatoes and more often than not it is difficult to do as they haven't been grilled/fried long enough. Not today though, the skin came off easily and the tomatoes were delicious. So thank you to Stanley the chef for doing a great job, but also to Pawan who served me, she was dressed smartly, dealt with lots of diners efficiently and politely. Thank you.
2 months ago · via Google
The food was really nice, special thanks to breakfast chef Binie who cooked well done eggs as requested. The hotel (including the rooms) has air conditioning which really helps during the heatwave. The parking is super expensive. I had a relaxing stay otherwise. Thank you
a month ago · via Google
Excellent location. Lovely comfortable clean room which is lovely and spacious. Just ate in the restaurant and Asher D was very polite, Excellent customer service from all staff even from checking in and even the chef came out to see if everything was ok with our meal. The food was cooked to perfection l. Keep up the Excellent work. Well done all.
3 months ago · via Google
The rooms were clean and comfortable, although the one with the twin beds was a little small. There was no closet or safe. The food was excellent - way better than we expected. They charge extra if you want to check in early. I called to ask if they would store some of our luggage while we traveled and they said yes. (We stayed 3 nights, then went to visit people in another city for 3 nights before coming back for 2 more nights.) They were very willing to do that when I called, but when it came to the time to travel the lady who said she was the manager gave us a hard time about it. Per her instructions, if you're in this position be sure to get the name of the person you're talking to and a confirmation number.
3 months ago · via Google
Guests consistently praise this hotel for its clean rooms, delicious food including a great breakfast, and good value meal deals. The exceptionally friendly, helpful, and welcoming staff are also frequently highlighted as a major positive aspect of the guest experience.
Some reviews mention the rooms can be neglected.
Summary via Google
At a glance
- Address
- Shepiston Lane, Heathrow, UB3 1RW Get directions
- Property type
- Hotel
- Location
- Shepiston Lane, Hayes
- Good for children
- Yes
- Destination
- Hayes