The Lanesborough

Beautiful location and lovely setting overall. One of the servers, Ilhas, was absolutely wonderful. He was kind, attentive and explained everything eloquently, which really elevated the experience. We also appreciated the thoughtful gesture for my belated birthday, with a small pastry specially decorated for the occasion. Unfortunately, the Bridgerton themed Afternoon Tea felt underwhelming considering how it was marketed. Aside from the themed desserts, and the cake stand surrounded with plastic flowers, there was little else creating the atmosphere. No music, immersive decor or real sense of occasion connected to the theme. The pastries and desserts were tastyand beautiful, however the sandwiches were dry, and the cucumber sandwiches really lacked flavour. The scones were also initially brought without jam or clotted cream. Having tried Afternoon Tea at other venues in London, we have experienced much better food quality, more variety and a much stronger overall experience for a similar or even lower price point. At a whopping £319 for two people, including two extra glasses of champagne, it felt very steep for the level of ambiance and food quality provided. Sadly, the experience lacked the wow factor we expected and is not something we would choose to repeat.

3 months ago · via Google

We had the Bridgerton Afternoon Tea at The Lanesborough and thoroughly enjoyed the experience. The afternoon tea itself was beautifully presented, with a delicious selection of savouries, sandwiches, and sweet treats, all served in stunning surroundings. The service was exceptional. Every member of staff was warm, friendly, and attentive, making us feel welcome from the moment we arrived. Nothing was too much trouble, and their attention to detail really enhanced the experience. One I would highly recommend. We will definitely be returning...the whole experience just felt special.

a month ago · via Google

What a wonderful experience at The Lanesborough. From the moment we arrived, we were made to feel welcome and genuinely looked after. The evening restored our confidence in what exceptional hospitality should be. The jazz music was amazing and created a beautiful atmosphere throughout. The staff were attentive, friendly, and highly professional. A special mention must go to Rafael, who was outstanding. He was incredibly informative and took the time to tell us about opportunities at The Lanesborough, including runner positions that may be suitable for our 18-year-old son. His warmth and enthusiasm were a real credit to the hotel. We also loved speaking with Joules, whose knowledge of wine was exceptional. He shared fascinating insights and enhanced the overall dining experience. Giorgio was equally wonderful, friendly, charming, and genuinely lovely to talk to. The food was outstanding from start to finish, and my husband particularly enjoyed the wine pairing, which complemented each course perfectly. Thank you to everyone at The Lanesborough for such a memorable evening. The combination of exceptional food, attentive service, knowledgeable staff, and wonderful live music made for a truly special experience. We cannot wait to return.

a month ago · via Google

I would have attended the Afternoon tea Bridgerton Themed and was utterly disappointed. The pros. Lovely atmosphere and service was somewhat ok, not as attentive as I would have expected for this type of establishment. Cons. The afternoon tea came as expected cute and beautifully garnished, however that really was it. The savoury items were very bland, with the stand out being the harissa chicken basil sandwich perhaps because that was the only one that had some flavour. The dessert items again lacked depth, with the table unable to figure out what exactly they were eating. The shareable cake was the only one that saved the sweets. The tea, not sure if this is how it's done at this establishment but when the servers came to deliver the pots they began to pour into our cups however it was clear that the tea still needed time to steep as the water was still semi clear. We also requested another tea selection and It never came. Upon requesting the chicken sandwich again. They brought 2 for a table of 4. We asked again for 2 more and they seemed hesitant to give us the additional sandwich. I've been to other afternoon teas in London with similar price points and really enjoyed it, so I had high expectations for this one. Unfortunately it did not live up to that anticipation.

3 months ago · via Google