Leysthorpe Grange - Coach House

We’re incredibly grateful to Carmen and the entire team at Kingsthorpe Grange for the outstanding care they provided to my dad during the late stages of his dementia. Albeit a short stay, with many hospital visits, the team always made sure he was comfortable, cared for, and treated with dignity every step of the way. Carmen, in particular, showed such kindness and understanding — not just to Dad, but to our whole family. She always took the time to communicate with us, reassure us, and offer a calm, compassionate presence during a very difficult time. Knowing he was in such safe and caring hands gave us real peace of mind. We cannot thank you enough for the support and humanity you showed us all.

a year ago · via Google

My dad moved into this facility around May 2023. He is suffering with dementia and general degeneration. I will say though that this carehome is way too costly for what it offers and I think the facility and poor staffing/care has lead to the further decline of my dad. Being fed way too much food which doesn't sync up with a regular eating pattern My mum for a long time had to keep spending money replacing his clothes as they seem to disappear. Staffing levels are not sufficient and there is a definite safety risk especially with the unpredictability factor of being in a care home with dementia patients.

2 years ago · via Google

Someone close to me was in here in January 2023 he was in here approximately 4 weeks before he died , he was bedridden , the room was filthy , bedlinen dingy , hygiene poor , staff clueless , also another friend was put in here this year with dementia , she was constantly getting infections , bruises, clothes and items went missing luckily her daughter got her moved before her health declined further . The place is dismal ,dirty and depressing

3 years ago · via Google

My father was put in this place from hospital as he had dementia and would not allow him home as sawe was false imprisoning him! He arrived there on the 1st October 2021 and we called to see if he arrived safely and wanted to know visiting times but was told he had to isolate for 14 days, so I then asked if he would require any clothing and took a bag of new clothes and biscuits etc, I was invited in and asked if I would like to see my dad, I did ask if they had the right person and was too have a covid test which I agreed to and after a time shown into a room with a gentleman in ...... but not my dad!! Every day I rang and was always told he was ok and eating and having his meds, eventually on the 14th day we were eventually allowed to see him which I was very excited, but too have more covid tests and a very long wait we was told that when they were getting my dad ready he went unconscious, we was led to see him and a lot of people all around, nobody knew how to even check his oxygen levels as his hands and feet were blue! We got him out of there and in the hospital where he later passed, I asked the Grange for his observation report and to this day nothing!! They are certainly not a nursing home as they just stood and watched my father and lie about how he actually was, they are a disgrace to nursing homes and should never be allowed patients

4 years ago · via Google