Kidz Play Indoor Play Centre

Kidz Play is fantastic! My kids had a blast with all the activities. The staff were super friendly and helpful, and the facility was clean and well-maintained. Perfect for a fun family day out! Highly recommend!

· via Google

We've been here before and really enjoyed it, which is why I'm giving 3 stars instead of 1. My son is autistic, and unexpected changes to plans can be very distressing for him. This venue advertises that it's open until 6:00 pm. We live about 25 minutes away, and my partner finishes work in Ayr at 6:30 pm, so I thought it would be a nice treat to bring our son for an hour of soft play before we picked his dad up. We arrived at around 4:45 pm, only to be told they had closed at 4:00 pm. Even the sign on the front door says they're open until 6:00 pm. I was told that if it's quiet, they sometimes close early. I understand that businesses can have quiet days, but if you're going to close early, your advertised opening hours should reflect that, or customers should be informed in advance. It's incredibly difficult to explain to an autistic child why the doors are open but he's not allowed in. The staff get to go home, but I'm the one left dealing with the meltdown caused by plans changing without warning. If you're planning to visit with your children, I'd recommend calling ahead first. Unfortunately, the advertised opening hours don't necessarily match the hours they're actually open.

· via Google

Fantastic Soft Play, best I've been to in the UK and I've been to a lot mostly down south. Others are comparable in terms of equipment but its the way this play is managed and the staff that makes it, no patches on equipment in site and not a dust hole like the rest are . A really well oiled machine - they even opened the steep slide upon request by my daughter. Food is great, reasonably priced, good quality ice cream, gylcerol free slushies. even when full the queue is managed, play times maintained and all flows - shame we can only visit when up for a holiday!

· via Google

Well, before I begin, this wasn’t my first time here, and I have reviewed Kidz Play before. I’ve usually got two, or sometimes three children on tow, 5, 7 & 9. They generally have a great time jumping and running around the place, and the fact you’re not chased out, unless it’s super busy. But that’s not the issue. I also agree with the other comments, eating and drinking in the soft play is quite expensive, compared to taking your children into a café or supermarket for a snack. To order chicken nuggets ( which were very nice, I must admit ) but then have to pay extra for ‘chips’ ??!! Everywhere you go the kids menu is chicken nuggets and chips, or burger and chips, or fish and chips. But then the ‘fickle wee darlings’ generally leave half the plate anyway …. it’s a no win situation. Mr Grumpy signing off, but as Arnold said “I’ll be back “…. it’s a fait accompli 🤭 And before you ask …. nope, no pictures, I was too busy running around like a loony chasing them around the place 🤭🤣🤣🤣

· via Google