Soft Play at The Queen's Diamond Jubilee Centre

I visited the centre for what was advertised as a family fun swim session, but it was essentially just a general “swim for all” session with very high numbers of children present. This meant my family and I were unable to swim properly or comfortably at all. Most concerning was the hygiene: the water was visibly dirty and full of loose hair. The edges of the pool were also very dirty, with noticeable black spots and grime. It was an unpleasant experience, and the conditions felt unhygienic and unsafe for a family visit. I was disappointed with the quality of the facility and the discrepancy between what was advertised and what was actually provided. I would not recommend this session to other families until these issues are addressed.

· via Google

Quite a nice leisure centre. Please note before reading that I will only be talking about the swimming pool because that’s the only thing I visited. The swimming pool is nice and big, it has a rope so adults can peacefully do some lengths without any inflatable disturbance. If you book an inflatable session it’s very fun and even more fun bringing friends and family. Overall: Would recommend, nice swimming pool, a little bit deep but you know that’s just how swimming pools are. So yeah I would recommend.

· via Google

I’ve been using the gym for 5 years now, locations works well for me and has been the most convenient option despite some issues. The gym has been renewed, there’s a lot of new equipment and the layout is good - I was looking forward to it. However, some of the most important machines are missing: benchpress, airbike.. But the problem that didn’t change with the renewal is how dirty the gym is. People come and exercise in their shoes from the outside, there are chunks of mud on the floor. I often train in socks for the stability and functionality purposes, and they are filthy after few minutes (I understand they will be dirty in any gym - that’s not a problem, I am totally okay with it, but in this gym it’s another level). The machines are dusty. The mats are so dirty that you need to wipe them before starting to use, because people step on them with their shoes with mud. I like the gym and would love to continue there, but the state of it puts me off. I have no experience in other UK gyms, but in Europe all gyms are being cleaned every day, and people are not allowed inside the gym without changing their shoes. If this thing gets sorted - I would 100% recommend this gym. If not - I myself would consider other gyms, unfortunately. Any gym needs proper cleaning (especially wet) every day to maintain in good condition and bring satisfaction to people who are using it.

· via Google

Today was the first time for the 3 of us which was myself, grandson and my husband, we went swimming 🏊‍♀️ and then soft play, this is an awesome place , highly recommend, the staff are lovely, kind and very helpful the only thing we suggest is have better provision for food for children, for instance sandwiches (not ones to toast ) but otherwise all was awesome 😀 we would have given 10 stars if it was possible 😀

· via Google