Adventure Kidz

Just a warning to all. You can’t taking kids water bottles.. We have frequented this establishment about a dozen times. We have until this week never had an issue. My wife took the boys again this week and upon arrival they were told the water bottles were not allowed in. The bottles were to be left in the car or at the cash desk. Apparently this has always been the policy, even though our water bottles have been left on the tables previously and nothing ever said prior. Bear in mind we are in the middle of a heat wave and it’s not exactly cool inside, it seems a little outrageous you can’t take a child’s water bottle in with you. In a world you are bombarded with the negative effects of single use plastics like bottles it’s disappointing you can’t use a reusable bottle. Tap water is available by the way at a cost as the company has to pay for the vessel. I’m not adverse to spending money in local businesses, in fact we go to put £1 coins in the electric quad bike, and while we are there we will always buy a coffee and a snack although not a lot available I’d let my children eat. A rethink of this policy I think is a must, but sadly that’s our last visit. The neglect of hydration or nutrition by a company that promotes physical and mental development is a red flag for me. It would be prudent to remember mums have group chats and those thing spread like wildfire… just an observation. I wonder if there is a charge for the dog bowl outside?

· via Google

We hosted our son's 2nd birthday at Adventure Kidz. Liv acted as our host for the day, and she was fantastic - she made sure we had a great time and that we had everything we needed. Would highly recommend hosting your own kids party here. Ask for Liv to be your host, you won't be disappointed.

· via Google

Visited during a weekday, having enjoyed our last trip here over 6 months ago. This trip was, however, very disappointing. 1) There was only one member of staff, working front of house and the cafe, I felt sorry for her. 2) A lot of the sensory equipment was broken, and there was also areas closed off where some of the cool sensory equipment used to be. I didn’t see any mention of this on their website before booking. 3) No balls in the ballpit of the baby area. Just cubes and stuff chucked in there from another section. Poor effort. 4) It felt dirty. I know softplay isn’t the cleanest but it defo needed a good clean! Overall, overpriced and very disappointing with so much of the stuff broken. For what they charge, I expected better and therefore don’t recommended.

· via Google

I visited with two 7-month-old babies and was quite disappointed. The sensory space didn’t match the photos I had seen online. The area felt somewhat neglected and run down, with broken floor lights and a bubble machine that wasn’t working. In the baby and toddler section, there were a couple of light-up activity machines, but none of the buttons on them worked, which limited the experience for little ones. There also appears to be an ongoing issue with the online payment system. The person in front of us experienced the same problem as I did, where payment attempts resulted in pending charges being placed on the account. While the money wasn’t actually taken and should eventually be released, it leaves you feeling as though you’ve been charged twice while waiting for the funds to return, which can take several days. This seems to be a recurring issue and is something that really needs addressing.

· via Google