Beeches Hotel

Currently waiting on them to respond as I’ve reached out to them with the following: Good morning, thank you for reaching out for feedback. We did try and catch you Sunday morning to discuss in person but no one was around. To say that we are extremely disappointed with our stay, is an understatement. Not only did we not stay in the hotel that we originally booked, the room itself was unacceptable. We booked a double room and got given a 3/4 bed. The room was filthy, the bathroom was tiny and the facilities were poor. We paid £90 to stay at your hotel and are fully aware that the Rockley Hotel charges less than The Beeches per night. You can book a room for £65. To charge a double room fee for the quality and service we received is appalling. I expect to hear from you at your earliest convenience and will be discussing with Hotels.com as it’s frankly false advertising. We’ll also be leaving appropriate reviews on all platforms. Had to escalate to Hotels.com customer service as the hotel is now ghosting me. Absolutely disgusting and false advertising. Do not book this or The Rockley Hotel. Currently waiting on a response for a refund.

4 weeks ago · via Google

We stayed at the sister hotel , such a beautiful room , nice little out door area , little kitchen area good for those staying a little longer , we only had 1 night away, but was lovely , clean and the staff were amazing nothing was too much trouble, lovely friendly and welcoming , only one thing I will say is we couldn't get the TV to work , im not sure if you could put instructions on how to connect the TV, as the WiFi info I had wasn't working, its not the end of the world nor did it effect out beautiful night stay, but just for further reference on anyone staying a little longer. Other than that it was s lovely nights stay probably the besf nights sleep i had for a good while lol. Its in close walking distance to the coral island , the beach local shops , town center and just took at 20 mins walk along with kids in tow to and from the train station which was an added bonus to travel every where on foot 😀 Highly recommended and im sure wer will see you again in the very near future x

2 months ago · via Google

Room small name basic but comfy beds view out of window was poor

2 months ago · via Google

Craig was very friendly and very welcoming. The beds were REALLY comfy havent slept that great in ages. Great value for money and very clean. Only downside is that it was very hard to find parking. But would definitely stay there again. Thank you for your hospitality ⭐️

3 years ago · via Google