Lyndhurst Hotel

service was good nice staff but rooms weren’t that clean but i left my ipad there which is my fault they are failing to send it back to me it is very important stuff on it i keep contacting someone there saying ill send them money to send it back to my address , and they said they would but they keep ignoring my whatsapp texts and im getting fustated as that is MY PROPERTY. if this doesn’t get sorted it’ll be reported and i won’t be going there as a customer ever again as i spent a good atleast £150 on a room.

a month ago · via Google

You don't expect much when you book a cheap room online but at least make an effort. Place smells foosty toast and beans for £20 breakfast? Sachets of coffee at the breakfast table no hot water in the urn. The bedrooms are very small with a disability it was very hard to get around the room the bathroom was not the most hygienic could do with a deep clean there is only one man running the the whole place and you constantly have to ask for things which he doesn't understand there was a child here with his father that had stayed before who showed me and my partner where everything was there host of the place did not speak very the breakfast was an absolute disgrace just left it there and took my kids out for something. I've had tonnes of budget stays and none were ever as bad as this we ended up going across the road. It's one guy doing this on his own but could make an effort even before we arrived we only booked one night and he messaged us asking if we can check in at 7:30 ridiculous that

5 months ago · via Google

Called ahead of time to say that I'll be arriving at about midnight as I had travelled from norwich via London by two coaches and a train, but after two further calls and a 30min wait I eventually made it into the room. I did notice that my details ware written in a book and left on the bar, this is against data protection as it had my name address telephone number and date of birth. Breakfast was not the bestast there was no choice of eggs and the sausages were griddled tinned hotdogs. I had to ask for coffee. The hotel is situated just 2 min walk to South pier and about 5 mins from pleasure Beach tucked away in a quiet back street so it's ideally situated. It just needs an update and a few repairs, one of witch is can annoying beeping sound comming from the fire alarm control panel, not entirely sure what that was about 🤞. There is a bar but it's not licensed yet so it can only sell soft drinks and snacks. Would I come here again? Yes.

3 months ago · via Google

Avoid hotel at all cost me and my partner booked a hotel for a night drive 3 hours for no answer when knocked and then rang hotel for him to refuse us as he gave are room away apparently, but on booking.com was still selling rooms!! A lady in a hotel few doors down helped us out massively couldnt thank her enough but definitely wouldnt recommend as saw a few of his customers that was staying there said that is wasnt very good and hears he doea this to alot of people that book there so Was a blessing to be honest!!! I completely understand when we turned up the window was smashed if he does this to customers!!!

4 months ago · via Google