Tanes Hotel

Spent Friday night here and for the size of the room £75 was a steal, I ended up getting the family room. Staff are incredibly friendly, The beds are comfy and spacious, supplied coffees and teas in the room and a spacious en suite bathroom. There is a bus stop right outside to the right of the hotel as well as over the road with a bus that takes you right into the city centre. Will definitely be staying again.

3 months ago · via Google

I stayed at this hotel during a period when temperatures were over 30°C, and I was genuinely shocked that the hotel couldn’t provide even a single fan. When I called reception, I was simply told to open the window. Anyone who has stayed in hotels like this knows the windows only open a small amount, and the building traps heat, making the room unbearably hot. The staff claimed that all fans were “sold out,” which I find very difficult to understand. This wasn’t an unexpected heatwave—summer happens every year. I even checked Amazon while I was there, and fans were readily available to buy. It’s disappointing that the hotel didn’t prepare for such a predictable situation or make any effort to look after guests’ comfort. What made the experience even worse was the attitude of the staff. Instead of showing empathy or trying to offer an alternative solution, they spoke rudely and made me feel like my concerns didn’t matter. I would not recommend staying here during the summer unless the hotel improves its facilities and customer service. A hotel should be prepared for seasonal weather and treat its guests with respect.

a month ago · via Google

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I had a wonderful stay at the Tanes Hotel in Cardiff, which is comfortable, clean, and perfectly located. What truly made my trip unforgettable, however, was the exceptional service from the owner. He was incredibly welcoming throughout my stay, and he went completely out of his way to be kind and helpful when I accidentally left some belongings behind, safely posting my lost property back to me. You rarely find that level of genuine care and honesty these days, and I highly recommend staying here!

2 months ago · via Google

Lovely Introduction to the place by staff who were more than helpful with all of my queries. The room was comfy, clean and had a nice sink and tea and coffee making Station. Overall fantastic stay.

2 months ago · via Google