The Dolphin Haywards Heath

I love the bounce n play for my daughter but they are increasing the prices in September and the facilities are really disgusting.

· via Google

First visit for me to the Dolphin. Great parking including disabled spaces. Easy access with great facilities. Swimming pools, dance studios, gym, kids play centre, Costa coffee and much more. Staff super helpful. I can recommend a visit.

· via Google

Visited on a couple of occasions within the past week as I was staying locally, on both occasions for a lane swim. I booked on the app and on my first visit I gave my name to the receptionist to check me off the list; on the second occasion I was able to walk straight in. The pool itself is a six-lane 25-metre affair. On my first visit, double-width slow and medium lanes were available on the outside of the pool, with two single lanes for faster swimmers on the inside. I used the medium lane, which felt about right for my pace, but at least a couple of other swimmers would have been better suited to the slow lane. On my second visit, confusingly, the lanes changed after I got in: one of the single central lanes was marked medium when I got in, and at some point thereafter it was changed to fast and the outer double-width lane was changed to medium. I moved, no big deal - but a bit odd. Perfectly decent and clean pool. The changing rooms were also clean. It is a "village" set up and, on arrival, I saw there was a female changing room within it, so naturally I set out looking for the male equivalent. As far as I can tell, there isn't one! I did find a group changing room, which I did use (alone), but obviously not ideal that it isn't marked as being for males. There are no showers in it. The showers are open plan, between the changing village and the pool, but are single sex so you can get your trunks off for a proper shower - but be warned, the towel hooks are in view of the (mixed) village area, which seems to be a design flaw! Aside from the numerous cubicles, there are a couple of mixed open changing benches - unusual in this country - but obviously for use with discretion! A good facility with a few oddities.

· via Google

First visit and definitely the last. We booked to swim with our 4-year-old daughter, who is already very nervous around water. After arriving on time, we were told the children’s pool was unavailable because two children were having lessons, and our only option was the adult pool. No warning when booking, no suitable alternative, and the lifeguard’s attitude was rude and completely dismissive. The lady at reception was lovely, but unfortunately everything after that was a terrible experience. Very poor service, especially for families with young children.

· via Google