Rick Stein's Prospect House

Just stayed three nights at St Edmunds House and what a great stay. The room was beautiful and the view overlooked the estuary which was so nice. We were serviced by Debbie and Deborah Jane (DJ) who really looked after us. DJ advised us about the 56 bus and we took a trip to Mawgan Porth which was a lovely thing to do. She also offered to pick up our picnic from the Stein delli after she finshed work so we didn't need ro rush back. She picked it up and kept it cool in our room. That is so over and above, thanks DJ. We also went to the Stein shop and spoke to two lovely ladies working in there, and whilst on the way back to Padstow riding the Camel trail and a little lost in Wadebridge one of these ladies recognised me, checked to see if i was ok, and gave me directions. The apartments have parking and close to everything and the customer service from all of the Stein team is fabulous, they can't do enough for you whether on or off duty. Also shout out to Elle from the customer experience team who checked us in and also called us to say that our room was ready at 1.00pm and we could get in before the official 3.00pm check in time if we got there early. We were early and very grateful for the early access. She also got me a photo opportunity with Jack Stein!

3 weeks ago · via Google

Our stay at St. Edmunds House was okay. We had trouble finding the place, and once we arrived, there was no lobby! another guest had to tell us that check-in was actually at the restaurant. The location was great and the room was clean, but the bed was a bit uncomfortable. Everything in the mini-fridge had an extra charge, and for the price, it felt a bit expensive for what we got. There’s also no elevator, so we had to carry all our bags ourselves.

9 months ago · via Google

We stayed at the Seafood restaurant/hotel in January 2022. We got lucky with the weather which always helps. We checked in as instructed which was painless. The car park entrance is a little narrow but you have a guaranteed parking space. Our room was warm clean and very nice. The bathroom had some issues which we reported at check out. Seagulls are noisy but hey, it’s the seaside! The fish and chip restaurant is fine but not outstanding. Breakfast was very nice, I can recommend the omelette! My wife had eggs Benedict which wasn’t quite up to standard, considering where we were eating. The evening meal was excellent. Great atmosphere and fabulous food. A special mention for the staff, all were excellent. Friendly and helpful even when clearly busy. It is a little over priced but no one forced us to stay and we had a fantastic experience. Based on our visit we would recommend without hesitation. One word of caution which may help other visitors. The walk from the rooms to the restaurant is down a steep hill. It isn’t far, only a minute but in the wet or heels, could be exciting! Nothing the hotel has any control over but worth a mention. Thank you to the staff for making our visit a very pleasant trip.

4 years ago · via Google

Beautifully appointed rooms by Jill Stein for a family holiday in Padstow, also with a handy private parking space. I'd advise to prearrange dinners, St. Petroc Bistro was amazing, although all or Rick's restaurants and cafes we visited had great service and delicious recipes, plus the quality and taste of the seafood is absolutely second to none (I really mean it!). Different shops around the harbour are delightful, filled with gooey Cornish fudge, Cornish pastries, Cornish gifts, Cornish tea and scones and everything else Cornish that you could imagine is just a stroll away from St Edmund's House. There is also a walk from the harbour up the coast hills to burn it all off , just in time for dinner. I didn't even mention the breakfast, of course it was top notch, what do you expect, it's Rick Stein!

4 years ago · via Google