Swandown Hotel

The Swandown in Swindon The door won’t open… the bed’s in the way, A game of Tetris at the end of the day. The curtains are thin, so the sunrise clocks in, No need for an alarm – daylight always wins. The electrics occasionally fancy a rest, The fuse board seems convinced it’s being stress-tested. The shower tray fills like a luxury spa, Just don’t expect bubbles… or dolphins… or a bar. There’s dust round the carpet and under the bed, A bedside table that’s slightly battle-scarred instead. The room gets quite toasty, though a fan comes to save, While the windows open just enough to wave. Parking’s a challenge, you’ll need a bit of luck, Finding a space can involve divine intervention and pluck. Friday and Saturday? The streets come alive, If you wanted absolute silence… perhaps don’t arrive! The sign’s lost a letter – it’s gone AWOL somewhere, And the front of the building could use a bit more care. It’s not winning awards for immaculate style… But then neither am I, and I still raise a smile. But here’s why we keep coming back… The management are brilliant – genuinely kind, The sort of lovely people you rarely find. Need a hand? Just ask, they’ll do all they can, Nothing’s too much for this wonderful clan. Whatever they’re cooking should be bottled as scent, I’d happily pay rent just to breathe in the vent! It looks like they’ve freshened the place since last year, And it’s looking much brighter – that’s perfectly clear. Then there’s the price… now that’s hard to beat, Quite simply the best value anywhere on the street. You could spend twice as much somewhere shiny and new, But you’d wonder where half of your money flew. You can stay in a fancy hotel with air con and room service too, Where every room looks exactly like the last forty-two. The carpets all match, the pictures are bland, And you’ll struggle to remember which town you’re in. But the Swandown in Swindon has stories to tell, A bit quirky? Absolutely… and that’s what it does well. It’s got character, charm and a wonderful crew, And somehow it feels like it’s pleased to see you. So yes, there’s a list of things they could improve, And I’m sure they’ll get round to them, nice and smooth. But if I had to choose between perfection and heart, I’d pick this place every single time from the start. Because when all is said, and the poem is through, It’s the people you’ll remember – that’s honestly true. The little faults make us smile now, not frown… We’ll happily stay again at the Swandown.

3 weeks ago · via Google

I went to this hotel to see the room before deciding to book, and the experience was honestly shocking. When I asked to view the room, the guy at the reception responded rudely, saying, Why do you want to see the room if you want to book it? which already set the tone. On top of that, the hotel itself smelled absolutely terrible, making it even less appealing. I told him that he should learn how to speak to customers and that with that kind of attitude, he doesn’t deserve to work there. Instead of handling it professionally, he replied, “I am the owner,” which made the whole situation even worse. Completely unprofessional, disrespectful, and unpleasant. I would definitely not recommend this place to anyone.

5 months ago · via Google

It's a nice hotel with very friendly staff it's on a perfect location on if stand in the front of the door on left side is the swindon centrum on the right is the old town you can go by feet for both side it's a fun place I stayed uncountable nights I had always great time and great stay I even personally know the staff en the owner very well they are great people it's obviously not a five star hotel but you have to be honest for that price it's a great hotel there are great rooms if you watching your budget and want to have a pleasant stay around the city I would highly recommend this hotel don't mind the negative comments just book it and go have fun if you say Raja recommend it they will extra take care of you you're welcome with pleasure

5 months ago · via Google

The worst experience ever! A 3 night staying become only 1 night! I just left because of the bad conditions! Dirty rooms, dirty toilet, dirty shower, dirty on the hall, dirty everywhere! There was still trash in the bin from the previous reservation, there was hair everywhere, even on the bed where the bed sheets were supposed to be new and cleaned like how it's normal! The door handles were all broken and also from a door was missing an window! I mean I stayed in hostels that were better than this place! The owner was very rude with us when we asked for a refund for the remaining nights but no luck! I didn't expect too much from them considering the price we paid but at least a little bit of decency and respect! I would give less than a star if it was possible but unfortunately is not and I see that because of the 3 stars for the location ( because the location was pretty good) the overall score is higher that this place deserve

3 years ago · via Google