Kilmorey Lodge

We stayed for 1 night for our shopping trip to Chester. Gary kindly let us have our room a bit earlier as it was ready. Lovely clean and comfortable place. We didn't mind the half hour walk in to town but there are buses up and down all the time.

8 months ago · via Google

What a fabulous find, building and rooms beautiful, spotless room and comfy bed. Gary met us on arrival very helpful and advised us the best way to walk into Chester. What a stunning city. Unfortunately we had to cut our stay short by 1 night but will definitely be going back there when we visit Chester again.A great place to stay in a perfect location. 5* all round.

9 months ago · via Google

So I came to Chester for work back in February, we had a booking misshap so ended up at Kilmorey lodge at 7pm so on that I must say I got a warm welcome by the gent. Room was really stuffy, the double bed filled the room to the point you couldn’t walk around the room. The bathroom was really really small, I started using the bathroom at work before returning back to the lodge. Now my wife thought she’d surprise me so she ended up coming that very night. Which I had no knowledge of, so now I’ve gone to work the next morning and the lady had let herself in the room with her key and scared my wife. The reason for walking into our room unannounced was because this room was booked for one person not two.. honestly speaking I do get it and the same time I don’t get it too. Surely you don’t have to pay extra for sleeping in a bed ? Or maybe she wanted the money for the utilities being used and the TV being ran as well as the wifi being used. So my wife paid £60 extra for 2 nights, you’d think that the unannounced visits would stop, you’d be wrong! This lodge came back in to conversation recently between me and my wife hence why I’m writing a review in September for a place we stayed at back in Feb. My wife said the Lady would carry on walking into the room! Every day! Just casually letting herself in! Fair enough she’s asking my wife if she needed anything but she was disturbing her while she worked. In my opinion there are ways of asking a customer if they needed anything, first idea which comes to mind is knocking on the door before entering because that way the person in the room has a chance to be presentable and not be startled. Honestly as a guy I want to protect my loved ones, hearing about this lodge and my wife’s experience honestly makes my blood boil! We pay for the room yet the lady can act like she owns the room and can do what ever she likes. For the sake of the lodge I think she needs to go some sort of hotel management course and learn a thing or two about hospitality. I ended up staying 3 months in Chester at a places called George and dragon pub, you have a carpark, separate entrance to the pub entrance with spacious rooms and really good and kind service! Avoid Kilmorey lodge at all costs! Save your money and go elsewhere

11 months ago · via Google

This is a fantastic hotel. The room was beautifully presented, immaculately clean and the bed was comfortable. Shower pressure was on the low side but it's positives easily outweigh this minor issue. One of the nicest rooms we've had in this country,around 20 minutes walk to the edge of town . When we come to Chester again this will be our go to hotel.Superb.

2 years ago · via Google