Premier Inn Farnborough West Southwood

We only stayed one night, felt like I needed a shower when I left. The bathroom basin had slime and black around edges and over flow was full of it and smelt horrendous. The restaurant entrance from the street you have to step over hundreds of cigarettes butts(I am not exaggerating!) The corridors are clearly only hoovered down the centre as are the rooms. The only saving grace was the staff who were super helpful kind and friendly. The restaurant food was great and staff in there were amazing too. They need to get better cleaners.

a month ago · via Google

Standard Premier Inn. You know what you're getting. No Aircon (which we knew) but we arrived and had 2 fans in our room which was sufficient during the 30°+ heatwave. Plenty of free carparking spaces. Nice quiet location. Service has been great. Very welcoming staff. I marked the rooms down slightly as there are the odd cobwebs in corners and light shades but no big deal. Room was otherwise clean. Used as a base for Chessington, Thorpe Park and Legoland.

2 months ago · via Google

Adding to this as inadvertently posted before I had completed review. Stay at this location a fair bit. This time, allocated a room in the stand alone block. Slightly frustrating that the room is not quite as large as previous experiences at this hotel. Also, a lack of usb/ usc outlets is increasingly frustrating when needing to recharge devices. Some standardised outlets would be really helpful. In my experience, not an expensive upgrade to provide. Entry door to the block is keycard activated, but the open time does seem excessive. Maybe a security concern for some. Also found the room carpet had not been cleaned very well. Worst of all was the pigeons that sit above the room. They have made quite a mess on the outside window sill. (Suspect the weekend rains will have sorted that out, hopefully). At least they are unable to make a nest up there. Aware that the breakfast facilities are being taken in house very soon. However, the weekend breakfast was not great. The mixed berries were still mostly frozen, bananas straight from a fridge. Things will hopefully improve.

2 months ago · via Google

I stayed at the **Premier Inn Farnborough West (Southwood) Hotel** last month and had a really good experience. The room was clean, comfortable, and quiet, which made for a great night’s sleep. The bed was especially comfortable, and everything was well maintained. The staff were friendly and welcoming, and check-in/check-out was quick and easy. The location was convenient, with good access to nearby shops and restaurants. Overall, I had a pleasant stay and would definitely consider staying here again. Great value for money.

6 months ago · via Google