Witham Games arena

TOTALLY DISORGANISED...... I had booked the first session at 10am as my daughter doesn't do well with crowds. We arrived at 9.45 as it says you need to arrive early to be briefed on how to play. 4 other people joined us.... No staff were even there until 10.15!!!! Who then just rushed past us and ran into the room, not an apology or a wont be long in sight. We eventually had a rushed briefing and got into the game by 10.25 by this point everyone was fed up. When we came out for our break before the next game we were told that another group were going in as they were running late!! So we ended up waiting yet again until 11.27 for our next game, by which point my daughter had had enough and didn't want to play, but the staff can't issue refunds it has to be done by head office which take 7-14 working days 🙄 We left feeling very fed up, disappointed and annoyed. The only member of staff that was actually any use was the girl there who was polite, calm and knew what she was doing, she gets the 1 star. The game itself is great fun, its just a shame they are not organised enough to run it properly.

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Remembering how much fun I had at Laser Quest back in the 1990s, we took our 8 year old and his friends along for a birthday trip. It was the responsible thing to do, taking part myself and checking they were all OK during the games. So the players included lots of 8 year olds, some cousins and a Dad in his forties. To my shame, the 9 year old cousin won in both games, mainly because he mercilessly preyed on the more timid youngsters while I tried to keep them involved. The arena and reception are upstairs in the building above Newlands Shopping Centre. There's a 'Games Arena' with escape rooms and a computer gaming place as well. When we all arrived there was plenty of space where you enter, with tables and screens around the reception. Staff were really friendly and patient with the excited kids, so our two games were lots of fun. It's a dark black room with zig zagging walls and dark hiding places, loud music plays during the games and occasionally smoke squirts out from a machine. You carry around a big laser blaster connected to an electronic waistcoat with lights and buzzers built into it. A screen on the gun flashes up information such as who shot you and your live ranking in the game. It's So much fun. 7 or 8 years old is probably the minimum age for a fun game, because it's dark, noisy and competitive in there. Some of the less confident kids were a little overwhelmed by it all. All ages from 9 and above are going to love it, right up to fully grown adults who dream of running round and blasting friends with lasers. We booked two games, which takes nearly 2 hours to complete if you include; booking in all the kids and choosing their player names, the time it takes to get 8 year olds into the waistcoat things, game briefings, two 20 minute games and a rest in-between them. Despite not booking an organised Party package, they were really good and allowed us to hand out party bags and sing happy birthday. Brilliant site and loads of fun.

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Amazing experience, Matthew, Miles and James were very welcoming and I would definitely come back again

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My son and his friends had a absolutely fabulous time at this venue to fully immerse into an hour of computer gaming followed exhilarating physical activity of laser tag. Staff was briliant to help young boys understand the rules of the games and supportive all around. The boys had such a wonderful time that they all wish to go there again.

· via Google