Cue Sports Academy

Absolutely ridiculous. I paid £28.99 for my membership, yet the gym was closed for over three weeks just to replace the flooring. There was no reason to shut the entire gym for that long. They could have completed the work in sections while members continued using the equipment. The “alternative” they offered was the Mayflower gym, which is nowhere near me. I had to pay for bus fares every time I wanted to work out, meaning I ended up spending even more money because of their decision. To make matters worse, the Mayflower gym is way too small and doesn’t even have enough machines to use, so it’s not a proper alternative at all. To top it all off, there was no compensation, no refund, and no effort to make things right. They were happy to take my full membership fee while providing no access to the gym I actually signed up for. Terrible customer service and a complete lack of respect for paying members. If you’re going to charge people full price while closing the gym for weeks, at least compensate them for the inconvenience instead of pretending a smaller, overcrowded gym miles away is an acceptable replacement. Very disappointing.

· via Google

If you plan to visit for the gym, and workout between 9am to 9pm, just don't join. The gym is always so full of people that it is difficult to do what you want. You just end up waiting for equipment and machines to become free. The gym is too small, there is not enough equipment, the layout isn't good, and there are too many people. I genuinely hate coming to this gym, it's just a horrible experience. I only joined because the climbing wall is included. If it wasn't for the climbing wall, I wouldn't come here. There is also a swimming pool and various courts, which I never use. There are only mixed changing rooms, so it's just weird to have men and women sharing the same area. You have both men and women just walking around half naked at times. People have no concept of decency these days. Maybe it is this left wing neoliberalism that means that we can't have male and female spaces anymore.

· via Google

Very expensive (£9.45) for one swim! (By comparison my local pool in London charges £4.50 for pay as you go). I’ve swum here for years when visiting family in the area but the prices which were reasonable previously are now extortionate. I wouldn’t come again - tbey’ve priced out visitors as it’s only reasonably priced if you’re a member, which is a shame.

· via Google

Very good environment and new euipment. I usually use badminton court every early morning, it opens accurately everyday just like sun rise. Swimming pool as well, I'm so satisfy with temperature.

· via Google