Duke Street Boutique Hotel

Absolute Gem of a find. Booked a last minute stay with LateRooms.com, as was going on a Lads Night Out in Liverpool City Centre Travelled in by Train to Liverpool Central, with rhe Hotel a ahort walk away. Taxi Ride is about 5 minutes, and there is Parking nearby. Room cost £39 for 1 Night Reception send you an Online Check-in Form, which needs to be completed before arrival. Reception are really welcoming and helpful. On arrival, you'll need your Bank Card and Photo ID wirh you. You will be asked to pay a refundable £100 pre-authorised Deposit (to cover any damage). Continental Breakfast can also be booked. My Room was on the Lower Ground. Ample-sized with Comfy Bed, TV, Tea and Coffee making facilities, and a fully stocked Fridge (contents are sadly not complementary) The En-Suite was in the style of a Wet Room Cannot recommend the Duke Street Boutique Hotel highly enough. Will definitely be going back.

a month ago · via Google

Warning regarding the £100 security deposit at Duke Street Boutique Hotel. I was hit with an entirely fabricated £100 "smoking fine" after my stay, despite the fact that no one smoked in the room. When I challenged management and asked for proof or sensor logs, they completely refused to provide any evidence to back up their claim.Looking at other reviews, deposit retention seems to be an ongoing issue here. I have now had to file a formal chargeback dispute with HSBC to retrieve my funds. Be incredibly careful giving this hotel your card details, and make sure you film the entire room upon check-out. On a positive note, the mini-bar bill and £20 late check-out charge were processed accurately, but fabricating a smoking fine to steal a deposit completely ruined the experience.

2 weeks ago · via Google

Not sure about the quality of the rooms as the rude receptionist (who sighed at us for having separate bookings and incorrect name which was booked by corporate?) never let us in. £100 taken from your account for incidentals, which is beyond the standard. A card check or so is fine, but a £100 deposit for a £35 room? For each of us? Also would not allow our manager to put her card on for the incidentals. Argued with us when we questioned it and also kept rolling her eyes. When we ended up booking a different hotel, she didn't even look up or reply when we said goodbye. Great girl!

3 months ago · via Google

Lovely place to stay, rooms are clean and modern. Stayed here a few times and had a lovely stay each time. Friendly staff members and it’s very close to the centre of town.

3 months ago · via Google