Aparthotel Adagio London Sutton Point

I recently had the pleasure of staying at Adagio London Sutton Point, and I can honestly say the experience exceeded my expectations from start to finish. The hotel is clean, modern, comfortable, and ideally located, making it a perfect choice whether you’re visiting for business or leisure. The rooms were well maintained, spacious, and equipped with everything needed for a relaxing stay. What truly made my visit memorable, however, was the exceptional customer service. I would especially like to recognise Izzy and Alisha at reception. Both ladies were incredibly welcoming, professional, and attentive throughout my stay. Their warm personalities, willingness to help, and genuine care for guests created a fantastic first impression and made me feel valued and consider returning again. In an industry where great customer service can make all the difference, Izzy and Alisha are a real credit to the hotel. Their positive attitude, professionalism, and dedication to guest satisfaction did not go unnoticed. Thank you to the entire team at Adagio London Sutton Point for such a wonderful experience. I would not hesitate to stay here again and would happily recommend this hotel to friends, family, and colleagues. Highly recommended! ⭐⭐⭐⭐⭐

2 months ago · via Google

I’ve stayed at a number of 5-star hotels in London over the years, so I don’t say this lightly: my experience at the Adagio in Sutton ranked even higher than many of those stays. The main reason was the outstanding service. Izzy and Clarence were both absolutely fantastic throughout my stay. They were warm, professional, attentive, and genuinely went above and beyond to make me feel welcome and looked after. Their level of care and hospitality made all the difference and completely elevated the whole experience. It’s rare to come across service that leaves such a strong impression, but Izzy and Clarence really did. Thanks to them, my stay at Adagio was not only memorable, but better than some of my previous 5-star hotel experiences in London. I would happily stay here again and highly recommend it to others.

5 months ago · via Google

Had a great stay at Adagio Sutton. Thank you to Jasmine for her quick email response, friendliness, and help with our requests before arrival. She was lovely to deal with and made everything easy to arrange. Thank you as well to Izzy for making the check-in process smooth and welcoming. Excellent customer service from both. We really enjoyed our stay and would happily return.

2 months ago · via Google

Having stayed at the Ibis Sutton several nights already and am familiar with the area, I was surprised at what you get for around £10-12/night more from the Adagio Aparthotel. Starting with a room almost twice the size which includes a Bosch integrated washer/dryer, dish washer, cooktop, fridge and microwave oven in a well furnished kitchen (crockery/glasses/pots/...). Hot water on tap, instantly ! While there are ample dining options within 5 mins walking distance, over a few nights cooking simple meals does pay off.

3 months ago · via Google