The Pelham London - Starhotels Collezione
15 Cromwell Place, South Kensington, London · Hotel
View on Google MapsA townhouse hotel on a smart Cromwell Place street in South Kensington, close to the museums and Underground.
Photos
Photos via Google
About The Pelham London - Starhotels Collezione
Cromwell Place sits at the heart of South Kensington, a leafy stretch lined with period townhouses and within easy reach of the area's museums and Underground station, and it's here that The Pelham London - Starhotels Collezione makes its home. The setting is quintessentially London: elegant terraces, quiet pavements, and the buzz of one of the capital's most cultured neighbourhoods just outside the door.
Inside, the 52 rooms are decorated with care, spacious and well kept, with comfortable beds and good quality linen. Guests have use of a restaurant and bar, an indoor swimming pool, a gym, and a spa and sauna, along with air conditioning, free WiFi, and drinks available in the room. Breakfast is a particular highlight, and staff are consistently noted for being attentive and helpful. A garden offers a spot to sit outside, and the hotel also caters for weddings and business needs, with concierge and porter services on hand.
Free on-site parking is available, a rarity in this part of London, and an electric vehicle charge point is fitted for those travelling by car. With pubs, restaurants and entertainment nearby, plus the museums and Tube on the doorstep, it's a well-placed base for exploring South Kensington on foot.
Reception hours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Current hours may differ from the usual schedule above (e.g. holidays) — check Google Maps for today's hours.
What guests say
We cannot say enough about The Pelham. From the gracious front desk staff and knowledgeable concierge to our bartender who crafted one of the best espresso martinis I’ve ever had, every interaction felt genuinely attentive and personal. The entire team went out of their way at every turn — specially cooked eggs for breakfast, extra ice delivered to your room, and helpful advice. That kind of above-and-beyond service makes you feel like a welcome guest rather than a room number. And after a long day exploring the city, we retreated to a generous size room with the most comfortable bed and pillows I’ve ever slept on. Add a prime South Kensington location steps from the tube, and this place is simply outstanding!
2 months ago · via Google
We had a wonderful stay at The Pelham - four nights in late June. The staff was very friendly and helpful throughout our stay. The room was beautiful - we were in the King Suite - and the bed was one of the most comfortable beds I've ever slept in. Great water pressure in the shower and comfortable furnishings to relax in after a long day of sightseeing. One of the BEST things about this hotel is its location - we were just across the street from the Underground and tons of restaurants. It was so easy to get everywhere we wanted to be in London. I would definitely recommend this hotel.
a month ago · via Google
This was my first time staying at The Pelham. I spent a week here and loved every minute. From the moment I walked into the hotel, I felt welcomed and cared for. My room was exceedingly comfortable. The bed is wonderfully soft. A complementary, two-tiered fruit tray awaited me in my room. My toiletries and other amenities were refreshed and replaced without me ever needing to ask for more. Customer service was top-notch, including everyone I met at the front desk, concierges, and housekeeping. I especially enjoyed visiting with Thomas, who was always friendly, inquisitive, and helpful. I never partook in meals at the hotel only because I was out and about around the city, from morning to night of each day, but menu offerings looked delicious. The hotel also offers certain food items available for room service 24 hours a day, which I find impressive. I highly recommend staying here and hope to return someday in the future.
4 months ago · via Google
My husband and I stayed at the Pelham during our time in London. The staff is wonderful and the location is hard to beat. I really enjoyed the quality of the room and its amenities. We stayed during a heat wave in London so the air conditioning made our stay comfortable and pleasant. I also loved the quality of the sheets and bedding. All in all a wonderful stay and look forward to staying again and visiting its sister properties.
2 months ago · via Google
Guests mention this hotel offers beautifully decorated, spacious, and clean rooms with comfortable beds and quality bedding. They also highlight the delicious breakfast, convenient location near the Underground and museums, and the friendly, helpful, and attentive staff.
Summary via Google
At a glance
- Address
- 15 Cromwell Place, London, SW7 2LA Get directions
- Property type
- Hotel
- Location
- 15 Cromwell Place, South Kensington, London
- Good for children
- Yes
- Destination
- London