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Hotel

Thistle London Park Lane

20 Great Cumberland Place, London · Hotel

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Photo: Thistle London Park Lane

A short walk from Oxford Street and Hyde Park, this Marylebone hotel pairs spacious, quiet rooms with genuinely helpful staff.

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About Thistle London Park Lane

Just off Great Cumberland Place, Thistle London Park Lane puts guests within easy reach of Oxford Street's shops and the green space of Hyde Park, in the heart of Marylebone. It's a location built for exploring the capital, with public transport close by for anyone heading further afield.

Rooms are comfortable and well-proportioned, with air conditioning, en-suite bathrooms and the kind of quiet that makes central London feel less frantic. Beds get particular praise for comfort, and facilities extend to a restaurant, bar, room service and drinks in room for those who'd rather not venture out. Business travellers are catered for with meeting rooms and business services, while concierge staff, luggage storage and laundry service take care of the practicalities.

Breakfast is served on site, and the surrounding streets offer plenty of pubs, restaurants and entertainment within easy walking distance. Staff throughout the hotel are consistently described as friendly and professional, which goes some way to explaining why guests keep returning to this Marylebone address.

What guests say

Nabeela Tahira

We stayed in the delux room for 4. Amazingly comfy 2 King sized beds. Large spacious room. Expresso machine, minifridge and biscuits with the tea were a lovely bonus. Air con was nice in the hot weather. Check in staff were very friendly. Breakfast although a bit pricey was amazing with a huge variety and personalised service (made to order omlette) in the sister hotel which was even nicer. Everything you need in an amazing location to see thr sights in London.

2 months ago · via Google

Melanie Golay

This was our second stay at this hotel in London, and once again, we had a great experience. I stayed with my mother and my two teenage daughters, booking two separate rooms. Our triple room was especially comfortable — the mattresses were of excellent quality, and we all slept really well, which made a big difference after long days exploring the city. The hotel offers great value for money. At first glance, the reception area and the hotel itself doesn’t truly meet the expectations of a 4 stars hotel, but it actually turns out to be a very good quality/price place. The location is also a major advantage: right next to Marble Arch and close to all public transport (metro and several buses stops), making it the perfect base for discovering London. We also really appreciated the hotel’s eco-friendly concept: by choosing to skip room cleaning, we received complimentary breakfast. Breakfast is served in the neighboring hotel, in a large basement dining area with a wide variety of options to suit all tastes — a great way to start the day. A very special thank you to Amaan, who was absolutely outstanding throughout our stay. His warm welcome, constant availability, and professionalism truly made a difference. He was always attentive, helpful, and efficient in responding to all our requests, playing a big part in making our stay so enjoyable and memorable. We highly recommend this hotel and would happily return again!

4 months ago · via Google

sweazel fernandes

Had a wonderful stay at the hotel, made even better by the exceptional service from Vatsal and Rohit. Both were incredibly professional, welcoming, and always willing to help with a smile. Their attention to detail and genuine hospitality really stood out and made the experience feel comfortable and memorable. Staff like them are a real credit to the hotel. Thank you both for making the stay so pleasant — highly appreciated! ⭐️⭐️⭐️⭐️⭐️

2 months ago · via Google

Brandy Sandy

Very well located hotel, right by the marble arch. Lots of public transport options. We stayed for 2 nights. 4* facilities are in place and though the rooms are basic, they have everything you need and are very clean. Beds and pillows are comfy, though room is quite warm as temp is set at 19 degrees minimum. There are no shared facilities in the hotel so slightly different 4* experience but customer service is still great. You can also leave your bags there when checking out which is handy! Overall a nice experience.

3 months ago · via Google

See all reviews on Google →

Visitors say this hotel offers clean, comfortable, and spacious rooms, with many highlighting the comfortable beds and quiet atmosphere. They also frequently mention the excellent central location, which is ideal for exploring London and is conveniently close to public transport. Guests consistently praise the staff for being exceptionally friendly, helpful, and professional, making their stays enjoyable.

Summary via Google

At a glance

Address
20 Great Cumberland Place, London, W1H 7DL Get directions
Property type
Hotel
Location
20 Great Cumberland Place, London
Good for children
Yes
Destination
London