Bar at Pestana Chelsea Bridge

A wonderful hotel with an excellent experience overall. The room was very spacious, clean, and comfortable. The service was outstanding, and the room cleaning was excellent with great attention to detail. The reception team was extremely friendly and helpful, especially Ahmed, who provided exceptional service with great professionalism and kindness. The location is also excellent. The neighborhood is clean and pleasant, and the area is wonderful with easy access to everything. There is a bus and train station nearby, making transportation very convenient, and a new shopping mall is also close to the hotel. A fantastic stay, and I highly recommend this hotel.

a month ago · via Google

Stayed here for one night to visit the energy tech summit in Battersea park, very glad we did, the location was perfect for visiting Battersea park and power station, but also a great location to get gives across London! The room was a great size with sofa chairs & table as well as a super king size bed, Aircon/heating was lovely and easily controllable. The bed was very comfy and made for a great night's sleep. We didn't need the wardrobe but it seemed a good size. Bathroom spacious with bath and shower. very clean throughout the room with kettle and tea/coffee provided along with a small fridge with additional bottle of water for free, nice touch. Large TV with access to many channels. The staff were all very friendly and helpful and I thought I was being cheeky asking for an ice bucket and glasses at the bar but the bartender was more than happy to accommodate. Overall a lovely stay which was great value for money.

a month ago · via Google

I had a great stay at this hotel. Ahmed and Louisiana were exceptionally kind, friendly, and professional. They made me feel welcome and were always happy to help. Thank you both for your excellent service! Highly recommended.

3 weeks ago · via Google

Spent 2 nights at the hotel. Rooms nice, bed mattresses abit hard. Cons: the hair dryer in the bathroom started to smoke in my hand and cut out. Checked the unit over. Exposed wires in a bathroom. Reported it didn’t seem to worry them. Although it worried me. Grout and seals abit mouldy in shower unit. Had a bath and it wouldnt drain. Plug was stuck so had to leave the bath full. Again reported. The buffet full English breakfast was cold on both days. Ordered room service in the 2nd night as we had a very busy day. Only had 2 sandwiches and fries and 3 x cokes and water. The chips were cold when it arrived. it hurt to pay the £93:00 price tag. Food way over priced. We chose this hotel as we were going to the Chelsea flower show for our 30th wedding anniversary. We did have rose petals left on our bed when we arrived and I thought it was gonna be a great weekend. Show was brilliant but the hotel let the weekend down. We did mention it all to the reception again when we checked out and we got a we are really sorry. Still no concerns for any of our concerns. Not sure about anyone’s experience and but very disappointed. Reception staff were smiley and lovely and the bar staff were friendly. Cant say so much for the breakfast staff. No smiles or engagement. Hotel let us down considering we paid nearly £520 for the 2 nights.

2 months ago · via Google