Tenpin Nottingham

Spent a great Sunday night here - 2 games for £19 and it was packed, but really friendly with a mixture of student clientele and families, there really was something for everyone. The staff including Paige on the main reception were friendly, approachable and very helpful. The place has been refurbished since I last went but I used to come every week, might need to start going again as I'm well out of practice! A range of typical food (including pizzas) and a full bar also complimented the atmosphere well, along with football being shown live on tv, too and a rather varied playlist of music, too. It's clear tenpin try and make everyone have a good time. Looking forward to my next visit.

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Always had fun here and been coming for years, brought two friends from uni, one from Belgium and the other from South Africa tonight. We had a blast, bowling plus lots of fun in the arcade and were even treated to some extra free prizes. Can’t complain. If you want something silly and casual in Nottingham then this is always the place :)

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We go here regularly and it never disapoints. Clearly well managed and well run. The bowling lanes have just had a plesant refurbishment, really nice. Never have to wait long at reception, staff are always plentiful and friendly, the kids love the food and everywhere is spotlessly clean. Because it is away from the city centre there is almost no riff-raff there, normally jist families, so a very friendly atmosphere.

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Booked a laser tag party for my daughter. What a terrible experience! Don’t bother going here, they asked us to arrive at 11:45 for the briefing so we could start at 12pm. We didn’t see anyone until after 12. I was told with the party there’ll be a designated person that will look after us. The only time we had someone around was when the girls was in the laser tag room and he wasn’t even up for it. Complained the whole 40min of how hot is is and how they should’ve added air conditions to the room when they refurbished. It was extremely hot in there but clearly he was not the man for the job. The meal was horrible, the pizza was so tiny the whole thing fits on a 9 year olds hand and the kids were left hungry after eating. A week before the party I called to make sure the booking includes party bags for all children and I was assured it does so I didn’t buy any only to find out on the day that they only supply 1 party bags for the birthday kid. I had to walk up to the staff everytime to ask for things like water, sauce , spoons because no one was around to help out which resulted in the manager getting upset with me because I ‘bothered’ them too much. I raised my complaint about the party bags to the manager purely because I didn’t want this happening to someone else and asked him to make sure their customer service team gets the correct training to which be basically called me a liar in a nice way and said after they’ve listened to the call I made , they give me a free voucher. I declined because I’ll definitely not being going back there.

· via Google