About PizzaExpress Basingstoke
Family-friendly pizzeria offering delicious Italian dining in Basingstoke, with full wheelchair access, baby changing facilities and pushchair-friendly spaces throughout for stress-free meals with little ones.
What's nearby
- Nando's Basingstoke - Festival Place next door
- ASK Italian - Basingstoke next door
- Vue Cinema Basingstoke next door
- The Angel next door
- Festival Place 250m away
Distances as the crow flies, via Google
Good to know
Parking
- ✓Free car park
- ✓Paid car park
- ✓Paid street
Accessibility
- ✓Accessible entrance
- ✓Accessible toilet
- ✓Accessible seating
Payment
- ✓Credit cards
- ✓Debit cards
- ✓Contactless
Details via Google — worth confirming with the attraction before you travel, especially for access needs.
Photos
Photos via Google
Facilities
Opening hours
- Monday
- 11:30 AM – 9:00 PM
- Tuesday
- 11:30 AM – 9:00 PM
- Wednesday
- 11:30 AM – 9:00 PM
- Thursday
- 11:30 AM – 9:30 PM
- Friday
- 11:30 AM – 10:00 PM
- Saturday
- 11:30 AM – 10:00 PM
- Sunday
- 11:30 AM – 9:30 PM
Current hours may differ from the usual schedule above (e.g. holidays) — check Google Maps for today's hours.
What visitors say
Pizza express need to take a long hard look at themselves if this is the level of service for a restaurant these days. Pre booked for 630pm for a birthday meal on a Sunday night. We arrived to a half empty restaurant, which didn’t seem overly busy. Wasn’t acknowledged at the door and stood there waiting. Tried flagging down what looked like a supervisor or manager and was then asked to wait further as she was busy - she clearly wasn’t busy, the restaurant was half full on a Sunday night. Eventually after letting her know we had a booking, we were then told it could be a 30min wait for food, which was fine. We sat down and were then ignored completely for another 30 minutes. No orders taken, no drink orders taken. We gave up. There were staff inside doing nothing, waiting around the kitchen area. From our observations waiting at the door, food looked like it was being left and not taken to tables…. maybe it was a blessing we didn’t eat here! A message to Pizza Express HQ, do us all a favour and the staff a favour and shut this place down.
· via Google
I think it is unacceptable to send food out like this. I spent nearly £50 and received everything cold, the hot honey dough balls were slushy and had leaked chilli sauce everywhere and the calamari was just awful, it was burnt on one side, hard and stale like it had been left in an oven for hours. First and last time I will ever order food from here, it’s just disgraceful !
· via Google
Excellent service. We were a large friends and young children party. Arrived around 3pm, after the busy lunch. They were low on staff, but still couldn't do enough for us. Kids were kept busy with hats, colouring paper and crayons. Everyone left full, happy and the bill was very reasonable. Especially after we used the kids eat for free option from the official app.
· via Google
Shocking service and little to no atmosphere at all! For what is supposed to be a premium pizza brand, I would most certainly not return to this restaurant!! Food was mediocre and not at all as advertised, and I had to on numerous occasions flag someone, due to lack of service and preparedness of this store. Loyalty app was all incorrect due to waitress error and had to ask manager twice to rectify. Easiest part was paying online and leaving!!!
· via Google
Reviewers praise this restaurant for its great-tasting pizza, good value for money, pleasant atmosphere, and attentive, friendly staff.
Other reviews mention the service can be very slow and the food can be overpriced.
Summary via Google
At a glance
- Address
- The White House, Winchester Road, Basingstoke, RG22 6HL Get directions
- Category
- Food & Drink Experiences
- Guest rating
- 3.9 / 5 (694 reviews)
- Suitable for
- All Ages
- Suggested visit
- 2-3 hours
- Setting
- Indoor
- Dogs allowed
- No
- Good for children
- Yes
- Good for groups
- Yes
- Booking required
- Yes
- Toilets on site
- Yes
- Destination
- Basingstoke