Premier Inn Stockport South

I was visiting family, but couldn’t stay with them, so opted for Premier Inn as it’s consistently good. The team were fantastic - I’d mistakenly booked two nights separately and they very kindly sorted it out so I could retain my original room on the second night, despite it being a busy bank holiday weekend. I was also given one of the newly decorated rooms, which was the nicest Premier Inn room I’ve stayed in (I travel a lot for work). I had dinner one night with my dad and the service from Helia and Mark was warm and friendly. The food was great, and there were smaller options for my dad, which was appreciated. Overall a great location for Stockport Market, Manchester, Lyme Park and the Peaks, and a comfortable and quiet stay. If I can’t stay with family in the future I’ll definitely be coming here.

3 months ago · via Google

I had an absolutely wonderful experience thanks to our waitress Gemma. From the moment I was seated, she was warm, attentive, and genuinely welcoming. She knew the menu inside and out, offered thoughtful recommendations, and made sure every detail of our meal was perfect. What really stood out was her positive attitude and professionalism. She checked in at just the right times, kept our drinks refilled, and made me feel valued as a guest without ever being intrusive. Her friendly personality and excellent service truly elevated our dining experience. I would happily return and hope to be served by her again. She’s a fantastic asset to the team!

6 months ago · via Google

Stayed here on a business trip for 2 nights and had an evening meal and breakfast both days. Unfortunately the staff working this evening were faced with a very difficult shift with many things going wrong and all happening at once, however this was managed to the best of their abilities and the customer service was on point. The team very clearly cared about their customers, but the thing that stood out more for me was how much they cared about their team too. Gem had a lot of patience when supporting Brooke, their new starter, with taking orders and basic duties of the role. Despite being busy and dealing with the tills not working correctly (among other things), she had all the time and patience to support Brooke when needed. She was extremely approachable, friendly and very helpful! The kitchen team were helping clear plates and bring out dishes to support the front of house team, and also motivating Brooke, telling her she was doing a great job - and she was! To say Brooke had only been here for a small amount of time, she did her very best to stay on top of things. She was always on hand and extremely polite and well presented. The food was delicious on all occasions and the restaurant itself was cleaned and maintained very well. The whole team should be proud of the way they handled this evening, and commend themselves on supporting each other. Thank you for a great visit!

6 months ago · via Google

Great location for where we wanted to be (P Louise). Restaurant was lovely, service was really quick and staff were so friendly. My daughter was celebrating her birthday and they made a lovely fuss of her which really made her day. Would recommend this hotel.

4 weeks ago · via Google