Hotel Indigo Stratford-upon-Avon
Chapel Street, town centre · Hotel
View on Google MapsThe restored 16th-century Falcon on Chapel Street, reopened in 2019 with 93 rooms, live-fire restaurant The Woodsman and a whisky bar.
Photos
Photos via Google
About Hotel Indigo Stratford-upon-Avon
This is the old Falcon Hotel, a Grade II* listed half-timbered building on Chapel Street whose earliest parts date to around 1500, with an upper floor added in the 1640s. After a two-year restoration it reopened in 2019 under the Hotel Indigo name, and the work was done properly: the leaning windows, the black-and-white timbering and a great deal of the original oak survive, set against a contemporary interior in the newer sections behind.
There are 93 rooms across the historic frontage and a modern extension. Those in the old building have the beams, the uneven floors and the character; those at the back are larger, quieter and more conventionally comfortable. It is worth being deliberate about which you book, because the difference in feel is considerable. The position could hardly be more central, standing opposite the site of New Place where Shakespeare died and a two-minute walk from the Birthplace on Henley Street.
The Woodsman is the reason a fair number of people book at all. It cooks over live fire, with game, aged beef and vegetables from Warwickshire growers, and it has built a reputation well beyond the hotel's own guests. Alongside it sits the Falcon whisky and cocktail bar, a small, dark room that suits a drink after the theatre. Parking is limited and charged, as it is everywhere in the centre, so most guests either use the nearby multi-storey or arrive by train and walk the ten minutes from the station.
What guests say
We enjoyed our stay overall. The location is excellent, the historic character of the building is lovely, the room was comfortable, and touches such as the toiletries, bedding and portable air-conditioning unit were appreciated. However, at £289 for one night including breakfast and parking, I felt the attention to detail should have been better. There were several issues that, while individually quite minor, collectively took the shine off the experience: a badly stained bed throw, a loose bathroom shelf, a bedside light switch that didn’t work, and only one complimentary can of water in a room booked for two guests. I mentioned the maintenance issues at checkout as constructive feedback rather than as a complaint, as I wasn’t seeking compensation. Unfortunately, there was no explanation, apology or thanks for raising them. Overall, it’s a charming hotel in a fantastic location, but at this price I expected everything to be right. With better attention to housekeeping and maintenance it would have matched the premium price more convincingly.
2 weeks ago · via Google
One night impromptu stay and we were very very pleased with our choice. The staff were fantastically friendly and professional. The room was a standard with a king bed and was perfect. Everything felt considered and clean and fresh. We had barbecue dinner in the garden surrounded by herbs and roses. And the breakfast was exceptional the next day. We had a lovely walk around beautiful Stratford after dinner. The bed was so comfortable and we slept well after two nights of not much sleep. Thank you and we will most definitely be checking out other Hotel Indigos soon.
a month ago · via Google
This is my second time at this hotel and it did not disappoint, we booked 4 rooms for a surprise for my mums 70th and all of us thoroughly enjoyed our stay. The hotel is fantastic, the staff are amazing and its well priced for what you get, there was a BBQ on in the gardens when we were there unfortunately we didn't get a chance to sample it but it smelt and looked amazing. The hotel is well laid out the garden is a great little sun trap and very chilled, the pub at the front is great all the staff super friendly. Breakfast was amazing and there is a large variety. The room was super comfortable full of character and super clean, the shower was amazing we stayed in a standard Queen room. the location for exploring is also excellent your right in the town and a few minutes walk from the River. Cant big this hotel up enough and will definitely be back.
a month ago · via Google
We had a perfect stay at this hotel in May. Kimberly at the front desk and Neve in the cafe made us feel so welcome! They went above and beyond as did all of the wonderful staff, and we were just sorry we don’t have everyone’s names to recognize them. The staff at breakfast were lovely- the food perfect to start the day. The cafe is brilliant and cozy and the desserts are gorgeous. Our room was so comfortable and always kept so clean, and the garden is full of places to relax amidst the many varieties of roses. We would stay again in a heartbeat! It’s close to everything but still quiet and relaxing. Thank you!
3 months ago · via Google
Guests mention this hotel offers beautifully decorated, comfortable rooms with character, and many appreciate the complimentary in-room snacks and drinks. They also highlight the delicious breakfast, often featuring a buffet and à la carte options, and the inviting garden area. Visitors consistently praise the friendly, helpful, and attentive staff.
Summary via Google
At a glance
- Address
- 4 Chapel Street, Stratford-upon-Avon, CV37 6HA Get directions
- Property type
- Hotel
- Location
- Chapel Street, town centre
- Star rating
- 4 star
- Guest score
- 8.7 / 10 (2,300 reviews)
- Prices from
- £135 per night
- Destination
- Stratford-upon-Avon