Tenpin Acton

Had a great time at Tenpin Acton! The lanes are well-maintained, and the atmosphere is lively. Friendly staff and good food options and Halal too. However the bowling balls could do with an upgrade—some are quite worn. A little refresh would make it perfect! Still, highly recommend for a fun night out with the family and friends. 🎳👍

· via Google

I came here simply to enjoy a game of bowling with my young child and the lady who was with me. I was only expecting a small moment of happiness. When it was finally my turn, I realized that our bowling lane was not working. I politely approached the lady at the counter and respectfully explained the issue. Instead of receiving assistance, I was met with an extremely rude, insulting, and humiliating attitude. Naturally, I was upset and asked to speak with the manager of that department. I believe that was my right as a customer. What shocked me even more was that the manager’s behavior was significantly worse than that of the employee. They called security and asked them to remove me from the premises. I explained to the security officer that I simply wanted to raise my complaint and that I had every right to do so. My request was very simple: I only wanted the problem to be resolved. However, in front of my child and my partner, I was treated in a shocking manner and forcibly removed from the venue. What was even more astonishing was that, at that very moment, the employees involved laughed at me in a mocking and disrespectful way. I am a respectable man with extensive management experience. Throughout my professional and personal life, I have always tried to help others and treat people with dignity and respect. I do not believe I deserved to be publicly humiliated for no valid reason. I attempted to file a formal complaint and was told that the matter would be investigated within one week. After waiting patiently, expecting to discuss the issue with management, I was instead contacted by a member of the security team. Not only was the tone of that call disrespectful, but I also felt threatened during the conversation. I submitted another complaint and was promised a response within 14 days. It has now been almost two months, and not a single person from the management team has contacted me to apologize or address what happened. I believe I am fully entitled to pursue this matter through legal channels. To anyone considering visiting this venue: you have the right to enjoy yourself. You have the right to have fun. But please remember that you also have the right to be treated with dignity and respect. I am determined to continue pursuing this matter through the appropriate legal processes. I sincerely hope that meaningful changes are made, whether through improvements in management or accountability for those responsible. Most importantly, I hope this place becomes one where all people—children, women, men, and individuals of every background, race, and ethnicity—are treated with the respect and value they deserve.

· via Google

If you're looking for a great place to spend quality time during the weekdays or on weekends, this spot is perfect! There are plenty of games to choose from, including bowling, snooker, darts, and many other activities. It's a welcoming environment where people of all ages can come and enjoy a fun day out. I always have a wonderful experience there, especially with snooker and bowling, which are my personal favorites. I really think you’ll enjoy it too! Highly recommended!

· via Google

A fun place to spend time with family, and friends. 32 bowlings lanes, pool tables, arcade games, table tennis, escape rooms, refreshing drinks and food, etc. Prefer to book via online when playing on weekends. Free 5 hours car parking. Toilets for customers are available.

· via Google