B&B HOTEL Birmingham Centre
Ernest Street,, Birmingham · Hotel
View on Google MapsPhoto: Oluwatobi Ajibola
B&B HOTEL Birmingham Centre offers 131 modern, spacious rooms on Ernest Street, with a well-stocked breakfast and central access to the city.
Photos
Photos via Google
About B&B HOTEL Birmingham Centre
Walk into a room at B&B HOTEL Birmingham Centre and you'll find a clean, well-proportioned space fitted with modern amenities, designed to give guests a comfortable base rather than a fussy retreat. With 131 rooms in total, including accessible options, there's a good range to choose from, and the overall standard of upkeep is consistently solid.
Downstairs, a restaurant and bar cover evening meals and drinks, while breakfast comes with a wide selection to set guests up for the day. Other facilities include free WiFi, a gym, a lift, and airport transfer options, and pets are welcome too. There's no parking available on site, so those arriving by car will need to plan ahead. Staff are generally friendly and helpful, though a handful of guests have noted occasional lapses in professionalism.
The location on Ernest Street puts guests within easy reach of central Birmingham's attractions and transport links, making it a practical choice for exploring the city without needing your own vehicle. It's a straightforward, good-value option for anyone wanting comfort and convenience over central Birmingham's more elaborate stays.
What guests say
Stayed 3–4 July with a friend in a twin room including breakfast for £66, which was excellent value. The hotel was clean, tidy and modern, and the staff were very friendly. It was incredibly easy to find, and we had no issues arriving late after a concert. Check-in and check-out were both quick and straightforward. A very good stay overall and I would definitely book here again when in the area.
a month ago · via Google
I sent an email regarding the quality: I am writing to formally request a full refund of £98 for my recent stay at your Birmingham hotel. Unfortunately, my experience fell significantly below the standard I expected and paid for. Firstly, I was allocated a disabled access room, which I had not intended to book. I had accidentally made a separate booking for July costing £46 and contacted the hotel to ask if this booking could be transferred to the correct date or refunded. However, I was informed that neither a transfer nor a refund would be provided, resulting in additional unnecessary expense. In addition, our stay was severely disrupted throughout the night due to excessive noise from neighbouring guests, including loud sexual activity that continued for a prolonged period and prevented us from getting any meaningful sleep. To make matters worse, the electricity in our room was switched off in the morning, causing further inconvenience and leaving us extremely dissatisfied with the overall experience. Given the combination of these issues—the unsuitable room allocation, the refusal to assist with the mistaken £46 booking, the excessive overnight disturbance, and the loss of electricity—I do not believe the service provided was acceptable and therefore request a full refund of the £98 paid. I would appreciate a response within 14 days. If a satisfactory resolution cannot be reached, I will have no choice but to leave an honest review detailing my experience. After this I phoned the business and pretended to be a different customer and was charged only 57£ to get a room, not only that but he lied and said there where no rooms available when me and my girlfriend actually looked into another room across from ours and saw that it was completely empty. Not only that but he gave me an attitude on the phone then hung up on me whilst I was simply trying to get a reasonable response for my terrible experience. Do not use this hotel ever, believe me
a month ago · via Google
Serene environment, feels like my personal space. This was my second time. The lighting of the room inspires one's mood. Very Calm environment and pleasant staff. When I had an issue with my bathroom, a housekeeper, I randomly saw quickly called a manager to come help me look it up within a few minutes, the manager showed up. Budget friendly yet excellent.
2 months ago · via Google
Check in easy, room size and layout is great. All the expected amenities, and the shower is lush. Quiet for such a central hotel! Breakfast v generous too. Thanks for being so allergy aware btw.
2 months ago · via Google
Guests consistently praise this hotel for its clean, comfortable, and spacious rooms featuring modern amenities, as well as its great breakfast with a wide selection. Visitors also highlight the excellent value for money, friendly staff, and convenient central location.
Some reviews mention the staff can be unprofessional.
Summary via Google
At a glance
- Address
- Holloway Head, Birmingham, B1 1NS Get directions
- Property type
- Hotel
- Location
- Ernest Street,, Birmingham
- Good for children
- Yes
- Destination
- Birmingham