The Residence - NO 57

If you’re looking for somewhere central, this place is ideal. However, the rooms are quite dated and feel like a bit of a mix-and-match of furniture. Our room was also in need of a proper dust and hoover, which was disappointing. That said, the bathroom in our room was extremely clean, which was a definite plus. (I didn’t check the shared bathroom on the first floor.) The price felt a little steep at £121 for one night, especially considering the room was only supplied with two pillows for two people and just one mug for the tea and coffee facilities. Overall, the location is excellent, but it’s a real shame about the standard of the room.

11 months ago · via Google

Room was big and cozy with an Edinburgh vibe - but poor communication and cleanliness spoiled the stay The hotel has a beautiful Edinburgh vibe and a charming atmosphere. However, my experience was disappointing. I didn't receive the key code 24 hours before check-in as promised, and I couldn't contact the property even after calling several times. They finally replied only a few hours before check-in, which made me feel uneasy. The bathroom wasn't clean, the shower pressure was very weak and leaking, and the bathtub didn't look clean either. With better communication and cleanliness, this place could be so much nicer

9 months ago · via Google

We are a 60+ couple that travelled half way across the world to attend a night time showing of the Military Tattoo. Prices for Hotels close to the Castle during the Festival are understandable through the roof. So even with the bad reviews for the Hotel we took the chance thinking location ,price and it was only for a night. Yes most of the reviews are accurate, we had room 1, we heard the front door open like they were coming into our room, the room is dated and we'll in need of a major upgrade. Body wash dispenser broken, shower tiny, and Communication just to see if we could drop off luggage was near impossible. BUT !!. it served the exact purpose we required. A cheap 1 night stay during the Edinburgh Festival, walkable which was the big plus from the Edinburgh Castle after a 11pm finish. We did the easy walk in less than 15 min using goggle maps, and remember we are 60 +. Just that only,made the stay worth it. Would I stay longer than 1 night NO, would I stay there again if I could get a room away from the front door yes.

12 months ago · via Google

We arrived in the room and there were no towels. We requested them through the Booking.com chat, and they replied saying the laundry was delayed that day, but the towels would arrive by 8:00 PM. We came back at midnight, but the towels still hadn’t been delivered to the room. Instead, we found that someone had eaten our food — in the photos, you can clearly see that the brioche was bitten, and not by a mouse, but by a person. The room is a dump: the carpet is dirty and full of hair, and the shower tray in the bathroom had black stains on it (photos attached). The most disturbing thing was a door connected to another room right next to the bathroom. I honestly can’t even describe it — I took a video. You can decide for yourself whether or not you want to “sleep” in this place.

a year ago · via Google