Superbowl UK Hull

Came in to use the arcade facilities Dylan served us at the bar and was very friendly and helpful and was willing to accommodate our slightly strange drink requests with no problem! We then had an issue with one of the 2p machines and Dylan was straight over to help and sorted it straight away and we were right back to the fun. Amy and Jade were also very smiley and helpful and overall it was a great experience. Well done to all the team!

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Visited here today. We thoroughly enjoyed our visit. Ordered a pizza and had some beers along with a couple of games of bowling. The pizza was a touch pricey but tasty. Could do with more options too. Haven’t been to an arcade in a while and was surprised to see most of the games are still only a quid. So thumbs up there. Gotta say as well, Jamie and Jade were great, very professional and spent a while talking about the footie with them. Lewis T also was great. Very helpful and even brought out beers up to the bowling lanes. Overall, a great experience in a world where great customer service is getting harder to find. We’ll definitely be back.

· via Google

We visited this soft play today while we were already in the arcades and the children wanted to give it a go. Unfortunately, the experience was disappointing overall. Entry was very expensive, especially considering there are no prices displayed anywhere beforehand, so you don’t actually know what you’re being charged until you’ve paid. Once inside, the children were happy enough, but the soft play area itself is very small and certainly not worth the high entry price, especially as it appears to be one of the most expensive soft play areas around. We then ordered food and coffee, again with no prices displayed. The coffee ended up costing far more than expected, but without prices visible it’s impossible to know whether you’re being charged correctly. The food was poor quality and extremely overpriced. The children had sausage sandwiches, the bread was dry with no butter, and the sausages were very low quality. Most of it was left uneaten. My friend and I shared nachos, which were around £6.99. They came with a very small amount of cheese sauce, a few jalapeños, and two tiny tubs of sour cream and salsa. There were plenty of tortilla chips but nowhere near enough sauce to go with them. When we asked for extra sauce, we were told we would be charged, which felt unreasonable given how little was provided in the first place. Overall, it’s far too expensive for what is offered. The lack of clear pricing, small play area, and poor quality food make it very hard to recommend, especially for families.

· via Google

I came for a weekend treat with the family and had a thoroughly good time. A fun few frames followed by a nice meal in the bar. We were served by a lovely young lady called Amy, who really went the extra mile for us. She was helpful and attentive, and could not have made us feel any more welcome. A credit to your business. Fantastic stuff, and we'll be back soon.

· via Google