Gorton Mount Hotel Manchester

Although I did not stay there due to personal reasons, the customer service over the phone was very professional. I would choose again on my next trip trip

3 months ago · via Google

It is a 2-star hotel with shared toilet and it did the job perfectly! Don't imagine it as a 5-star hotel. The room, hard floor, bed sheet and towel are reasonably fresh and clean. Perfectly warm with a radiator and an extra heater. Not super comfy but warm duvet. The staff Dan was warm and nice, even arranging a better room for me. There was also a microwave. I stayed on a Monday night which I think it wasn't full. The bathrooms were clean, dry and bright without any damp smell. It was perfect for me to just spend the night for a few hours. Will definitely stay here again with this budget! The only problem might probably be the sound-proofing. Bring a pair of ear plugs if you are not a deep sleeper.

a year ago · via Google

So honestly its way better comparing to what I read online...rooms are clean, bedspreads clean(white) and a comfortable place to be comparing to the price! And the new manager, a very nice smiley guy so polite...guys! Its not bad at all

a year ago · via Google

Don’t come here unless you want to catch an infection! When we arrived at the entrance, we saw a man smoking outside who, to our surprise, turned out to be the receptionist. He let us in, and as soon as we walked through the door, the entire building was filled with a strong smell of weed. When he showed us the facilities, we were shocked by the deplorable state of everything: the bathroom was filthy, the bed was in terrible condition… everything was disgusting. The conditions were absolutely unsanitary, so we immediately contacted Hotels.com to help us get out of there. They informed the receptionist about the situation, and in response, he came to our door, violently banging on it and shouting, demanding that we open it. At that moment, we were terrified, especially because we had read reviews warning that he was a difficult person to deal with and often seemed to be under the influence of drugs. He forced us to go to the bathroom to show him what we were complaining about, always shouting and speaking in a completely threatening tone. Although we had a two-night reservation, we unfortunately had to stay one night because we were only refunded for the second night. However, we fled as soon as we could the next morning. We slept in disgusting, unsanitary, and unhygienic conditions. We didn’t even dare to use the bathroom, as it was in an even worse state than the room.

a year ago · via Google