Hotel on Portland Street in Manchester city centre, close to Piccadilly Gardens, with skyline views and 280 modern rooms.
Photos
Photos via Google
About Mercure Manchester Piccadilly Hotel
Portland Street runs through the heart of Manchester's city centre, close to Piccadilly Gardens, and it's here that the Mercure Manchester Piccadilly Hotel occupies a 14-floor building with views out over the rooftops and skyline beyond. With 280 rooms, it's a sizeable base for exploring the city, whether for business or a weekend away.
Rooms are modern and finished with en-suite bathrooms and air conditioning, with accessible rooms also available. The hotel has its own restaurant and bar, along with outdoor seating, and breakfast covers both traditional English and continental choices, generally reckoned to be a highlight of a stay here. Room service, laundry service, and packed lunches are all on offer, and the reception and restaurant staff are consistently described as friendly and helpful. Meeting rooms and business services make it a practical choice for work trips, and the hotel also hosts weddings.
Guests get a lift to all floors, luggage storage, and concierge services, while chargeable on-site parking is available for those driving in. The city-centre setting means pubs, restaurants and entertainment are all within easy reach on foot, with Piccadilly Gardens just around the corner.
What guests say
At breakfast, the welcome was warm and professional from all staff, particularly Ben, who went out of his way to offer exceptional attentiveness and service. Food quality was reasonable but a little cold. Fresh Orange Juice was a nice touch and generally the selection for breakfast was very good.
5 months ago · via Google
⭐️⭐️⭐️⭐️⭐️ From the moment I arrived, Nikki set the standard for what exceptional hospitality should look like. Her approach during check-in was not only efficient and professional, but genuinely warm, confident, and reassuring — the kind of service that immediately makes you feel valued and looked after. Nikki has a rare ability to balance friendliness with absolute professionalism. She anticipated needs before they were even mentioned, communicated clearly and calmly, and handled everything with a level of composure and competence that reflects real expertise in her role. Nothing felt rushed, nothing felt transactional — it was clear she genuinely cares about the guest experience. What really stood out was her attention to detail and her attitude. She represents the business impeccably and is exactly the kind of person who leaves a lasting positive impression. Nikki didn’t just check me in — she set the tone for the entire stay, and she did it flawlessly. An absolute credit to the team and a shining example of frontline excellence. Nikki deserves recognition for the consistently high standard she delivers. 👏
6 months ago · via Google
The hotel is lovely and very well kept. The breakfast offers a great selection—everything fresh, tasty, and nourishing. Thomas was especially kind and attentive during breakfast service, which made the experience even better. All the staff we interacted with were friendly, helpful, and very welcoming. We truly had a wonderful stay.
3 months ago · via Google
The staff at breakfast were all so lovely, the food was good too but the staff definitely made it feel even more special! Rose and Divine in particular were really helpful and friendly. 10/10 service!
2 months ago · via Google
People say this hotel offers a delicious and varied breakfast, including traditional English and continental options, with many highlighting the quality of the food. They also appreciate the comfortable, clean rooms and the convenient city-center location. Guests consistently praise the staff for being exceptionally friendly, welcoming, and helpful, especially at reception and in the restaurant.
Summary via Google
At a glance
- Address
- Portland Street, Manchester, M1 4PH Get directions
- Property type
- Hotel
- Location
- Portland Street, Manchester
- Good for children
- Yes
- Destination
- Manchester