Waterside Hotel & Leisure Club

Staff very friendly. Leisure facilities great. Room, small but nice. No Aircon, so was roasting, so hot went and slept in car instead. You do get a fan, but windows only open 4" like most hotels View from restaurant of lovely flood defences. And a large crack in brickwork running the entire length of front of the building. Sure in the winter rooms fine. Bit will not stay here again. Odd that no review ever gets a reply from the hotel. Do they not care, or want to defend themselves?

3 weeks ago · via Google

I went down on my dive club annual trip to Plymouth and stopped here food and staff were great rooms were tidy and clean. Little bit warmer but to be fair we had a lovely balcony so we can overlook the sort of harbour and sort of look over and receive Plymouth at the distance. Superb location and yeah great for sort of jumping on the little taxi boat taxis. And yeah easy to get around. Definitely would stop here again 😉

2 months ago · via Google

Extremely friendly staff who are on point with their service both in regards to friendlyness, attentiveness and overal bravado. The food was quite nice ; with a shout out to the Biryani Arancini for doing the fusion of two cultures quite deliciously! This next to the good location between the airport and the city centre, yet far away enough/with isolated enough rooms that you can't hear the planes when you want some shut eye. The views from the lower floors are still dammed up a bit due to flood prevention but you'l hit some nice riverside spots with a small walk. The spa was quite nice with multiple sauna's, steam rooms and hot tubs meaning that there's always one that's peacefull and/or with room for you. There are both mixed and gender seperated sauna's. If the opportunity comes again I will surely keep this lovely hotel in mind.

a month ago · via Google

I visited Waterside Club for the first time. While the facilities are undeniably beautiful, my experience was awful. The staff’s behavior was shockingly rude. They kept asking me, “Are you okay?” in such an off-putting, insistent way that it ruined any relaxation. I felt unwelcome and uncomfortable. When I raised this with two managers, they offered no apology. Honestly, it’s a shame because it’s a lovely place, but the staff’s attitude was so off-putting that I’m now unsure if I’ll ever want to return. It’s deeply disappointing for a place that’s supposed to offer a pleasant escape.

2 months ago · via Google