Portland Lodge

Absolutely awful, the place needs gutting and renovating and properly cleaning!! We wanted to stay as a family for 2 adults and 2 young teens. We’re told we had to book 2 rooms a family room (which had a double and one single) and a twin. As we had to have one adult with each child we had come to terms with being split up! On check in the family room was big enough for the 4 of us with a double and 2 singles. But as there was a no refund policy we had toe 2 rooms anyway. The room was falling apart, and disgusting! Yes it’s dated but that would be acceptable as character if it was actually clean. The dust was awful, windows black with mould, blinds thick with dust. The tea cups where sticky like old grease to touch and disgusting! WiFi was no existent due to the multiple ‘extender’s’ just not cutting it. The TV barely stayed on for a few minutes as signal dropped out and the bedding was thread bare and in need of a decent wash it, it didn’t look clean and definitely didn’t smell clean! There is holes in walls gaps in ceilings it’s just in a very very poor state of repair. The photos on booking.com are at least 10 years out of date! It felt like I had booked a room in a doss house. Can not express enough how much everyone should avoid!

4 years ago · via Google

This so called hotel is absolutely disgusting, it needs a good inspection, mouldy pillowcases, stains on towels and bed sheets, knew the bathroom hadn't been cleaned as horrible water stains on shower door, dead spider in the corner of bathroom so clearly the floor hadn't been cleaned, dust on table lamps were that bad you could write your name in it. Smell was musty and horrible. Carpets stained, In the morning going for breakfast was like a maze getting to dinning room, the hallway all way through to there stank and carpets were stained, drinking glasses, juice jugs, plates knives and forks on table weren't washed properly, place mats and table clothes were dirty, Asked for scrambled eggs on toast, had one spoonful of egg spat it out as it was vile, I never ate or drank a thing, my partner had a bacon sandwich he said that wasn't to bad, Flies on windows cills in dinning area, worst B&B I have stayed in, it's more like a hostel. Seriously needs a good inspection or shutting down as God knows why it's still able to be a B&B. It's vile

4 years ago · via Google

To be short its awful. The whole building is dirty, inside and outside too. The car parking place was full with trash. The door handlers barely working, we wasnt able to lock the room properly. We spent 3 night here, the workers didnt epties the trash, neither collect the used towels or give fresh one. The wifi is weak. The windows are thin and old, we suffered from traffick noises. The tv is a joke, very small. The bathroom is disgusting, dirty and poor quality. The shower's tap was broken, we could barely change the temperature. The weather was chilly for us (15c), but the radiators didnt worked.

4 years ago · via Google

This is possibly the worst place I have ever stayed at the lady was friendly but the reception area stank if cigarettes! The only reason we didn’t leave is because it was too late to book somewhere else as we had a funeral to go to , the place was like a maze you actually needed a sat nav to find our room The place stank of damp it was absolutely freezing There were stains on every carpet & the pillows the beds rocked back and forth every time you turnt over, there was no toilet paper in the bathroom the towels were like sand paper the TV was the size of an apple Ipad , the pillows smelt , our friends room had blood on the sheets , and mouse droppings on the floor 🤮 We had a breakfast booked for 8.30am but the dining room was locked and we couldn’t find any staff ! so we didn’t bother staying !! Place needs shutting down it was just awful 😞

4 years ago · via Google