Arden House Hotel

You get what you pay for. I'd read other reviews so wasn't expecting great things but ultimately it's what you pay for. It's a really quiet "hotel" but the staff member we spoke to was very polite and helpful. If you're staying here because it's close to the resorts world arena then you should do. If you're staying here as a random hotel choice that's cheap, maybe look at other options if you plan to stay inside your room more than just to sleep in. There were a few quirks with the room (see upside down coat hanger in photos, and a door that had to be lifted to properly shut) but nothing deal breaking. Our ground floor room didn't have much privacy with big open windows facing the garden but work was being done so we had to keep these closed the entire time to have some privacy. The curtains didn't fully close but we worked around it. Bed was comfortable and room was clean, with toiletries provided. Parking was fine for us staying midweek but imagine it gets full at busy periods.

2 years ago · via Google

Not what I was expecting, I will be honest I booked without reading any reviews as I just needed something for work. Rooms are tatty and need updating, the tiles on the floor into the bathroom moved and chipped as you walked on them which resulted in a cut on my foot. Grout was black in the shower and the crushed velvet really wasn't what Shakespeare hadd in his decor palette 🎨 Breakfast is NOT worth it just go to a cafe or Tesco. The location is good for the NEC.

a year ago · via Google

The rooms are relatively clean (doors and furniture could used some scrubbing), the wifi was strong, and the attendant was helpful. The breakfast is not included, and the price was too high for what was offered. There were proper hotels with higher ratings for much less. We chose this house mainly for its proximity to where we were spending most of our time!

2 years ago · via Google

It's not a hotel but a house on a housing estate. When we arrived there was no one in to tell us the key code, so we rang the number on the door. The bedroom was stifling warm, although adequately decorated. Not sure about the door to the shower and toilet, must be a new way to have a vent 🤔 The decor is looking very dated and tired in the lounge and breakfast area. Our breakfast did the job and came with the price. The area it was in seemed pleasant enough. Bit noisy from the other guests on the landing because of the proximity. As it's a house, not a hotel. Free parking space which was very handy, while at the NEC for the day. Still had to get a taxi to go though. So next time we'll stay at the hotels nearer as spent about the same price if we'd gone they're initially.

3 years ago · via Google