ibis Carlisle City Centre

For an £104 stay inclusive of 2 dogs, it was very acceptable. The beds were comfy and the shower was brilliant. The room was quite hot, but they provide a fan which was required for us to get a good night's sleep. The climate control system, although having a control panel where you can supposedly set the temperature and speed, was restricted by outside temperature only. Due to it not being cold enough outside, it would not activate which rendered it useless, but as I said the fan was enough to keep the room cool. It was very dog friendly, with a pet friendly area and complementary dog biscuits downstairs. They have a reasonable variety of food to choose from, which tastes reasonable but nothing special. The wait for food was long but the staff were very friendly and exceptionally helpful. It located in the centre of Carlisle which is useful as it means that there are a lot of facilities quite close by, but closet grass area for dogs is around 5 minutes away on foot from the hotel. Parking at the hotel is free from check-in at 3pm until 12pm check-out the next day. Overall an acceptable stay for a night.

a week ago · via Google

Wow, Now this isn't a term I've used with Ibis. Friendly helpful staff from Start to finish. Always happy to see you great service. Fantastic breakfast. The location was so good, close to a lot of restaurants we didn't have dinner there. The Room was big, I was worried about the fact they supplied ear plugs but I didn't have a problem with the noise, just closed the window and curtains . Job done. Thanks to Kalum ( Steve ) for looking after one of our colleagues at the bar.

3 months ago · via Google

My wife and I recently stayed here (April 28, 2026). The check-in process was quick and easy and the young lady checking me in was helpful and professional. The restaurant and 24-hour bar area near the check-in was filled with construction workers as was their vehicles (I have nothing against construction workers, I am just describing my experience). The downstairs area seemed dark and dingy and in need of a facelift. Upon receiving our room key, we proceeded to the third floor and opened our room. The flooring was vinyl laminate and the room was small. The flooring was extremely sticky as if alcohol or soda had been spilled. The floors had not been mopped or cleaned prior to our arrival. The bathroom door had a strip of black mold running along the bottom and the bathroom floor and shower area all ran together. I opted to leave the window open to try and let fresh air in since the room smelled of mold and was musky. What a mistake that was. I forgot the bar downstairs was open 24-hours. Throughout the night, men were heard arguing, fighting, and vomiting loudly non-stop. Then around 4am, the men decided to see who could bark like a dog the loudest. It sounded like a dog pound outside. My wife asked me why were there dogs fighting outside at 4am and I explained to her it was humans, not dogs. In the United States, we have a hotel chain called motel 6. If you want a cheap room with no amenities and probably not the cleanest, you go to motel 6. Well, motel 6 is a 5 star hotel compared to this place. Next time I'm in Carlisle I will definitely not stay here and I urge you not to either.

3 months ago · via Google

My partner & I had a really good stay here and would happily come back. The hotel was clean and well looked after, and the room had everything we needed for a comfortable stay. It was simple but nicely set out, and the bed was comfortable which made a big difference after a long day of driving. The staff were friendly and helpful throughout, making check-in and everything else nice and easy. The location was also really convenient, with good access to nearby shops and places to eat. Overall, it was great value for money and a solid choice if you’re looking for somewhere reliable and comfortable to stay.

5 months ago · via Google