Premier Inn Chester Central South East

⭐⭐⭐⭐⭐ We had a fantastic stay at Premier Inn Chester Central (South East). The hotel was spotless, the room was comfortable, and the bed gave us a brilliant night's sleep. A special mention has to go to Phil, who was incredibly helpful with our enquiry. He took the time to assist us, was friendly, professional, and genuinely made us feel valued as guests. Excellent customer service like that really makes a difference. The location was ideal for exploring Chester, with the added bonus of free parking, which is becoming increasingly rare. The adjoining restaurant was convenient, and breakfast was fresh with plenty of choice. Overall, it was excellent value for money and exactly what you'd expect from Premier Inn—clean, comfortable, and reliable. Thanks again to Phil and the rest of the team for making our stay such an enjoyable one. We wouldn't hesitate to stay again and would happily recommend it to anyone visiting Chester.

a month ago · via Google

We had a recent stay at this Premier Inn, {Great Boughton} and the reason for all 5* ratings are:- All of the staff were very helpful and cheerful which in turn made us feel good. The room was spotless , comfortable, complete with the famous choice of firm or soft pillows {which my wife now wants me to order} and contained all the usual toiletries needed, hairdryer plus tea/coffee and this was the basic room not a Premier Plus. More tea/coffee etc. was available by reception...help yourself. Also there was air con so the temperature was always comfortable. The location was, for us, perfect because we were visiting relatives who live just around 150yds away. That being said there are two major supermarkets across the road and a frequent bus service into the centre of the city. I did see one or two comments somewhere about food {may not have been this paricular inn} but as we were fed by our relatives each evening I can only comment on the breakfasts. There is a really good choice of food available but for us the real treat is a full English and there was plenty of that and beautifully cooked as well. The nice thing about it also was that they don't cook everything at 6:00am and let it sit there for hours. It is constantly being added to as required and I was particularly impressed to see Ash, the chef, taking temperatures of the food frequently. We most certaily would stay here again without hesitation. Apologies for the somewhat lengthy review but if you're leaving a review just saying 'good' is not helpful.

a month ago · via Google

Overall a good stay. Everything as expected for a Premier Inn. I've only ever breakfasted in PI with a pub next door, this was a bit different. I liked the short walk to The Social for brekkie. The staff kept everywhere clean and well stocked up and were on hand if needed. The car parking was hit and miss. Almost empty on Sunday and Monday am. By Monday night, full of vans. We went out for a meal and returned to the last space in the car park luckily. Despite being busy, i found the rooms and corridors very quiet.

a month ago · via Google

We loved the newly decorated room style with the table and chairs instead of the sofa bed. The team were very friendly and helpful as is usual and the cleanliness and levels of maintenance were top notch as usual too. Location is great as it's just a 10 minute drive from Chester Zoo and a very short drive to the park and ride into Chester, which is only £2.50 per adult for a return ticket. The breakfast and evening meals are in the hotel now and pre booking at reception is essential. They've closed the adjacent pub, so if you're not as organised as you'd like to be regarding evening meals then do try The Cheshire Cat just 5 minutes drive away.

7 months ago · via Google