Gothic House

This place is a great budget friendly option dor a quiet gateway. It's perfectly located to visit the beautiful region and the cocktails downstairs are spot on. The only thing I would maybe advise the owner to look into is the twin beds. They squeak like crazy, but beside that, my mother and I absolutely loved our stay.

3 months ago · via Google

Great location in centre of town over the Goat bar. Nice fluffy towels but beds were very creaky and mattress very soft, pillows large and uncomfortable. Goat bar served excellent breakfast. Don’t stay here at the weekend if you want an early quiet night, music stops at midnight

a year ago · via Google

If you’re looking for somewhere quiet to stay for more than a few days this isnt it. There is a live music venue behind it. We booked here for my partner to recuperate after an operation nearby as we had to stay a week for the follow up appointment. We stayed 3 nights out of the 9 booked due to the intense noise from the bar midweek and went to the travelodge which is cheaper and nicer. Wish we had booked it in the first place but wanted to support a smaller business. Not sure why its not made clear there’s a live music venue immediately behind the hotel as when we checked out early the staff were apologetic but said they know its noisy. The room was very small but very clean and sheets etc clean and good pillows …we stayed in the twin room - one bed was comfortable but one SO squeaky we had to put a mattress on the floor (metal bed frames are the worst) to be able to sleep. The room was very dark and decorated poorly (such a nice historical building in an interesting town with so much history- it was a real shame to decorate it as it is) …overall did not feel the 4 stars. 3 stars at absolute best. We didn’t bother with breakfast at the attached cafe as it was always empty or almost empty which didnt feel attractive to us . In the room There is no room to work or do anything but sit on the bed - tv is complicated if you don’t use a fire tv. Code needed to sign into your own streaming services but no info or code anywhere to do that. There is not enough table or storage space which I would expect from a hotel. We had a wardrobe that was stuffed with spare pillows and two tiny tables with dollhouse drawers meant nowhere to put anything. My partner had stayed previously for an appointment in a different room in the hotel and despite the black mould in the bathroom was comfortable and spacious so we made an assumption (the wrong one) that all three (its a tiny hotel) rooms would be similar size. Heater in bathroom did not work in our twin room (tiny) en suite. Shower was good pressure and fine but very tiny. The room looks out onto a courtyard so no privacy unless curtains closed and people popping up to have cigarettes etc so if that offends don’t open the window. The staff on duty were pleasant and helpful - no complaints there. The location is excellent. Right in the middle of the historic high street and close to amenities and the hospital . I do not recommend this place for more than a night and if you feel unsafe in places where staff aren’t present always then this isnt for you either. You have to call a mobile if any issues/ we didn’t bother and as mentioned decided to leave early to focus on health- staff were apologetic about noise - possibly something to put on advertising as it was really bad and not us being sensitive.

a year ago · via Google

Long story short… After 8 hour wait in our local hospital my Mrs. gets directed to East Grinstead for urgent surgery, after 2 hr drive in the dark and heavy rain I manage to get my other half to the hospital. It’s already 10:30 PM and I’m trying to find a place to sleep with my 2 year old who’s more tired than us… I call every hotel in the area and apparently the answer is “sorry we are fully booked”. I find this place and gentleman answers the phone “yes we do have a room, but reception closes in 20 minutes”. 10 minutes later we there, gentleman at the reception “kitchen is closed, but if you want I can cook any meal for the little one”. We get to our room, put our stuff out and go downstairs to get some water and juice and again same fella gives my son free food and snacks. Why I’m writing all this? It was the best customer service and room I have ever seen! Highly recommend this place to everyone, will be back for sure!

a year ago · via Google