Get Wild at the Galleria
Comet Way
View on Google MapsPhoto: Lakshyam Nanayakkara
In short: Get Wild at the Galleria is an indoor playground in Hatfield, rated 4.3 out of 5 from 533 Google reviews.
Details checked · source: Google Places
About Get Wild at the Galleria
Young adventurers can climb, swing and slide through jungle-inspired play zones at this Hertfordshire soft play centre, where families can enjoy onsite dining or bring their own picnic.
Good to know
Parking
- ✓Paid car park
- ✓Paid street
- ✓Paid garage
Accessibility
- ✓Accessible parking
- ✓Accessible entrance
Payment
- ✓Credit cards
- ✓Debit cards
- ✓Contactless
Details via Google — worth confirming with the attraction before you travel, especially for access needs.
Photos
Photos via Google
Opening hours
- Monday
- 10:00 AM – 6:00 PM
- Tuesday
- 10:00 AM – 6:00 PM
- Wednesday
- 10:00 AM – 6:00 PM
- Thursday
- 10:00 AM – 6:00 PM
- Friday
- 10:00 AM – 6:00 PM
- Saturday
- 10:00 AM – 6:00 PM
- Sunday
- 11:00 AM – 5:00 PM
Current hours may differ from the usual schedule above (e.g. holidays) — check Google Maps for today's hours.
What visitors say
Absolutely love this soft play! The kids enjoy it and there is always space! There are also baby changing facilities nearby which makes it a perfect chill spot for a toddler and a baby.
· via Google
⭐️⭐️⭐️⭐️⭐️ Get Wild Indoor Playground is an excellent place for children to enjoy, explore, and play in a safe environment. The play areas are very well-designed, clean, and full of exciting activities that keep kids engaged and happy for hours. The atmosphere is welcoming, and the facilities are well-maintained, which gives parents peace of mind. A special mention goes to the staff members, Angela and Nadia, who were incredibly kind, professional, and attentive throughout our visit. Their friendly approach and genuine care made the experience even more enjoyable for both the children and adults. A fantastic venue for families, and I would highly recommend it to anyone looking for a fun, safe, and well-managed indoor play centre.
· via Google
This will definitely be my last time coming to this soft play because it just keeps getting worse every time we visit. None of the old staff work here anymore, which is such a shame. They were always friendly, welcoming, and genuinely helpful. My kids used to look forward to seeing them. The new staff seem miserable, unapproachable, and like they don't want to be there. The place itself is not being looked after properly either. It often feels dusty and dirty, and overall the standards have really dropped. The biggest issue, though, is the management. The manager never seems to be around when needed and doesn't appear to know how to handle situations properly. I witnessed her arguing with a customer during a busy weekend instead of trying to calmly resolve the issue. It got to the point where she called security because she couldn't manage the situation herself, which was very unprofessional. Today I took my child into the baby area and, as usual, there was no supervision. Older children were running around in there, and the exit gates were left open. Any young child could easily wander out, which is a serious safety concern. It's sad to see how much this place has gone downhill because it used to be somewhere we really enjoyed visiting.
· via Google
Visited on a Tuesday afternoon and it was completely empty—we had the whole place to ourselves, which was nice. However, the two ladies at the front desk seemed uninterested and more focused on chatting with each other than welcoming visitors. I was quite disappointed with the under-3s play area; there really wasn’t much for little ones to do. It’s definitely more suitable for older children, probably aged 5 and up. The cleanliness was also concerning—I found a drink lid in the under-3s area, which is unsafe. I had to remove it myself and check the area thoroughly before letting my baby play. On the positive side, the place is very spacious, has plenty of seating, and is cheaper than many other soft play centres.
· via Google
People say this soft play offers a variety of slides, ball pits, and climbing structures, with a separate area for younger toddlers. They also highlight the friendly, attentive staff and the clean, well-maintained environment, making it ideal for birthday parties.
Some reviews mention the staff can be unhelpful.
Summary via Google
At a glance
- Address
- Comet Way, Hatfield, AL10 0XR Get directions
- Category
- Indoor Soft Play
- Guest rating
- 4.3 / 5 (533 reviews)
- Suitable for
- Ages 0-12
- Setting
- Indoor
- Destination
- Hatfield
Quick answers
What are the opening hours of Get Wild at the Galleria?
Get Wild at the Galleria is open Mon–Sat 10am–6pm; Sun 11am–5pm (from its Google listing; hours can change on bank holidays, so check before you go).
Is Get Wild at the Galleria any good?
Get Wild at the Galleria is rated 4.3 out of 5 from 533 Google reviews.
Is Get Wild at the Galleria indoors or outdoors?
Get Wild at the Galleria is indoors, so it works on a rainy day.
What ages is Get Wild at the Galleria suitable for?
Get Wild at the Galleria is best for ages 0-12.
Is Get Wild at the Galleria wheelchair accessible?
Get Wild at the Galleria has a wheelchair-accessible entrance.
Is there parking at Get Wild at the Galleria?
Yes: paid car park and paid street parking.
How do I contact Get Wild at the Galleria?
Call Get Wild at the Galleria on +44 7810 868591.